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It Technician Resume

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Objective:To obtain a position that requires strong analytical, problem solving, organizational, communication, and teamwork skills.

Education

  • Bachelor of Applied Science, Computer Networking

Certifications

  • CompTIA Network+
  • CompTIA A+
Experience

Assembly Specialist,June 2012-Present,Confidential,

  • Assemble tractors and components.

IT Technician,Independent Contractor - Various Companies

  • Worked on numerous different IT Projects.
  • Troubleshot and repaired end-user workstations.
  • Upgraded and installed servers, routers, and other network devices.
  • Performed rollouts and upgraded new software and hardware.
  • Installed, upgraded, and repaired POS machines.

Feb 2009-June 2012,IT Analyst

Jan 2008-Dec 2008

Volt Information Sciences

  • Supported users and computers in Track-Type Tractors Division of Caterpillar in East Peoria.
  • Installed, configured, tested, maintained, monitored, and troubleshot end-user workstations and related hardware and software in order to deliver required desktop service levels.
  • Performed on-site analysis, diagnosis, and resolution of complex desktop problems for end-users.
  • Received and responded to incoming calls, pages, and e-mail regarding PC problems.

Computer Hardware Specialist,Apr 2006-Sept 2007,Confidential,

  • Troubleshot and repaired desktop computers.
  • Performed monthly digital movie exchanges.
  • Built digital video-on-demand computers.
  • Assisted field engineers with computer problems.

Deploy Technician,Aug 2005-Dec 2005,Confidential,

  • Worked on project replacing computers at Confidential
  • Installed new computers for users.
  • Upgraded existing computers.
  • Disposed of old computer equipment.

Internal Auditor, Aug 2004-Mar 2005,Confidential,

  • Performed audits on factory assembly lines.
  • Reported results on audits performed.
  • Worked with line supervisors on correcting violations.

Restaurant Manager, Dec 2000-Aug 2004,Confidential,

  • Supervised co-workers.
  • Managed day-to-day operations.
  • Trained employees.

Technical Service Representative, Aug 1999-Apr 2001 ,Confidential,

  • Identified and resolved customer’s computer issues.
  • Assisted callers with consumer electronics.
  • Troubleshot software for a variety of companies.
  • Set up returns of defective equipment.

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