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Forgery Specialist Resume

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Houston, TX

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Seeking a position in the areas of customer service, logistics, procurement, purchasing, and materials management within a professional business environment where I can use the following skills and experience to contribute to the overall success of the organization:

  • Over ten years of working in fast-paced environments that requires an aptitude for managing multiple projects effectively.
  • Proficient in SAP, Oracle, Word, Outlook, Windows 98/2000/XP/Vista, Adobe Acrobat, ECA Utility, CSR, KEA Subsystems, SharePoint, ClearCheck, and CUBS.
  • Excellent interpersonal communication, customer service and office support skills.

WORK EXPERIENCE

Confidential,Houston, TX
Forgery Specialist, 10/2009 present
Provide financial information, based on research, to the general public and internal clients.

  • Manages a high-volume workload within a deadline-driven environment and consistently exceeding departmental goals.
  • Answers internal and external client calls resolving escalated issues in an effective and timely manner.
  • Examines city directories and public records to verify residence property ownership, bankruptcies, and liens and researches FTC affidavits.
  • Modifies and update records in accounting systems and in SharePoint.
  • Certified in FCRA and FDCPA guidelines.

Confidential, Indianapolis, IN
Warranty Service Representative 5/2006 2/2009
Perform daily administrative tasks for license contractors, general contractors, sales representatives and managers.

  • Oversees large bid repairs equaling over $150,000 for construction projects that cover half the U.S.
  • Implements transportation plan for material movement ensuring accuracy, efficiency and dependability.
  • Prepares purchase orders and sends copies to suppliers and to departments originating requests.
  • Contacts suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other issues.
  • Acts as liaison between supplier and customer for products as designated by company management/ prepares forms and sales paperwork and enters contracts into database.
  • Manages, tracks and forecasts inventory allocation levels to maximize material availability to project managers.
  • Computes credit terms, discounts, shipment charges, and rates for goods and services in order to complete billing documents in SAP and Oracle.

Confidential, Indianapolis, IN

  • Document Specialist, 11/2004 5/2006

Manage documents and implement and document departmental procedures.

  • Codes documents according to company procedures classify information according to guidelines.
  • Scans and reviews incoming materials to determine appropriate placement.
  • Creates training manual for new employees.

EDUCATION:Confidential

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