Administrative Secretary Resume Washington, DC - Hire IT People

PROFESSIONAL SUMMARY:

Outstanding customer service skills with the ability to communicate in a clear, concise, friendly manner, while answering questions, and explaining information.
Competent with MS Office Suite - Word, Excel, PowerPoint, HRIS, PeopleSoft, Automated Data Processing (ADP), and Folder Transfer System (SWIFT). Able to operate office machines, such as scanners, facsimile machines, copiers, voice mail systems and personal computers.
Experience working effectively with customers, administrators and other staff personnel. Cooperative and able to work as part of a team. Adheres to the confidentiality policies with unquestionable integrity. Practices good attitude and attendance.

EMPLOYMENT HISTORY:

Confidential

Administrative Secretary, Washington, DC

Responsibilities:

Serve as liaison between the office and the general public, City staff, and outside groups and agencies.
Maintain calendar of activities, meetings, and various events for assigned staff.
Maintain accurate and up-to-date offices files, records, and logs for assigned areas.
Perform a wide variety of complex and sensitive duties, including time-sensitive and confidential material.
Draft and/or type, format, edit, revise, and process a variety of documents and forms.
Proofread, verify, and review materials, applications, records, and reports for accuracy, and completeness.

Confidential

Administrative Assistant, Arlington, VA

Responsibilities:

Prepared source data for computer entry by compiling, sorting information, and following entry priorities.
Updated and researched computer records by conducting extensive searches for records requested and to determine what documents and files exist in response to information requests from staff.
Resolved discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Retrieved construction drawings and all associated documents from staff. Completed associated clerical procedures to prepare documents for shipment to the scanning vendor.
Completed functions related to the destruction of outdated materials, this included pulling plans from shelves, and all other associated clerical procedures to document the destruction.
Filed, typed, and performed miscellaneous clerical duties as assigned.

Confidential

Program Assistant/Enrollment Specialist, Washington, DC

Responsibilities:

Scheduled various Substance Abuse Treatment group session in eClinical Works
Conducted In-reach and Outreach activities to identify individuals eligible for insurance programs.
Conducted insurance screening for Confidential and other programs; maintained monthly attendance roster.
Provided educational information about insurance programs, co-pays and prescription drug programs.
Communicated with key agencies & service providers in the local community.
Participated in meetings regarding the propose project; provide information for quarterly report

Confidential

Administrative Assistant, Washington, DC

Responsibilities:

Performed office support duties on a daily basis, as assigned by Program Director and/or Supervisor of Office Support.
Greeted all visitors in-person or via telephone; to schedule orientation for new clients and determine appropriate referral.
Communicated with customers, employees, and other individuals to disseminate or explain Program Policies and other information.
Prepared documents and intake materials for financial records, as directed by Program Director and/or Supervisor.
Dated stamp customer time sheets, incoming mail; sorts, and distributes customer time sheets, mail, packages, and other materials.
Respond to client and employee inquiries in a timely manner.
Order office supplies and ensures office equipment is stocked with paper and serviced.

Confidential

Senior Administrative Assistant, Washington, DC

Responsibilities:

Maintained calendar, scheduled appointments, coordinated meetings, and conferences; prepared presentation materials for executive and other department personnel.
Planned and prepared travel for executive and department; processed mail and ordered supplies.
Arranged meetings on significant issues; applied discretion with regards to scheduling and invitation of attendees.
Prepared documents, reports, and correspondence for signature and review from handwritten notes.

Confidential

Human Resources Assistant, Washington, DC

Responsibilities:

Served as the Division's initial point of contact; responding to employee inquiries, including benefit and payroll questions.
Searched benefits and policies resource databases, in response to employee questions.
Assisted employees and public visitors with new hire package related to benefits and/or payroll actions.
Used database to output various reports; identified items requiring immediate action or attention.
Established and maintain personnel files.
Maintained filing systems to meet all legal requirements as well as office needs.
Worked closely with HR or recruiting administrative functions.