Senior Product Manager Resume

EXPERIENCE
2011 – current Confidential, Redwood City, CA
Senior Product Manager

Increased revenue per sale by 30% by re-structuring product SKU.
Created partnerships with complementary businesses to expand Sencha’s product reach and revenue.
Managed the HTML5 framework products from roadmap definition, development execution, product positioning and go-to-market strategies.

2002 – 2011 Confidential, Redmond, WA
Program Manager – Microsoft Advertising Platform, 2008-2011

Improved yield of Microsoft Advertising properties, $200 million gain, by reducing workflow deficiencies in the sales teams.
Created key performance indices for Microsoft’s $2 billion display advertising business. Microsoft account executives use the data to measure their campaign effectiveness.
Designed first Microsoft Advertising Division wide capital expenditure model that provides operating cost on serving advertisement. Division now uses this model as a baseline to measure cost performance improvement.
Led teamsto ensure timely delivery of features and strategies to reduce field-selling cost. Responsible for $6 million field selling cost reduction and 15% efficiency gains for sales and services teams.
Improved data processing time for an audience measurement platform from 48 hrs to 2 hrs and reduced data loss from 30% to 1%.
Head regular review meetings with partner stakeholders and leadership teams to evaluate current features, risks, and identify product growth strategies.

Program Manager – Developer Division, 2005-2008

Defined customer requirements through competitor analysis, capability benchmarking, expert interviews, and customer surveys.
Received the “Gold Star Award” for job excellence (2007) and two “Developer Division Lighthouse Awards” (2007, 2008) for superior team leadership.

Program Manager – Windows Division, 2002-2005

Promoted a new software development process and obtained a 95% adoption rate within Windows Operating System Division.
Wrote white papers, created internal wiki and “FAQ” pages, and met with users to demonstrate the tools and explain the process. Recognized as the localization strategy expert in the Windows Division.

1999 – 2002 Confidential, Vancouver, BC
Localization Project Lead

Led three localization projects each with $1 million budget within budget and on schedule.
Supervised the implementation and streamlining of localization process for the R&D group of 80 developers.
Selected to mentor, coach, and review a team of four junior engineers.

EDUCATION
2008 – 2011
Master of Business Administration degree, June 2011