Sales & Admin Assistant Resume

SUMMARY:

Microsoft Certified professional with 18 years of experience in directing, managing IT Technology Planning, Project / Program Management, Server & Network Monitoring and so on
Designed & drove large and complex business - IT solutions and translated complex business requirements into innovative technology solutions
Recognised for successfully undertaking network transition / migration projects, whether geographic relocation or software migration
Built the Confidential ’s new office from scratch while turning IT into a strategic enabler for the businesses with substantial incremental savings in operating expense
Leveraging hands-on experience in SAP Upgradation (SAP 4.7 to EHP6 for SAP ERP 6.0)
Incisive acumen in creating execution roadmaps for budget controls, IT infrastructure, security, disaster & business continuity plans, asset management, ERP, application & software development and so on to reduce overall operational costs of resources & infrastructure
Recipient of several awards & recognitions for bridging the gap between business and technology while envisioning the bigger picture
Driving change across the organizational boundaries, directing a board range of initiatives with a goal to establish a common IT language across the organization

KEY IMPACT AREAS:

IT Infrastructure Mgmt.
Project Mgmt.
SAP Implementation
Transition / Migration
IT Operational Efficiency
IT Asset Management
IT Audits
Disaster Recovery
System / Server Administration
Team Building & Leadership

TECHNICAL SKILLS:

Skilled in Sun Java Programming, AWS and VMWARE

PROFESSIONAL EXPERIENCE:

Confidential

Sales & Admin Assistant

Responsibilities:

Exhibited leadership at Confidential in directing several projects like migration from Windows NT to windows 2000, connectivity to all warehouses, branches and responsiveness
Acknowledged with Certificate of Appreciation Award from Advance Academy for Development of Textile Technologists for being a faculty for IT and enabled module
Managed Pakistan and Bangladesh Branch operations under the leadership of Global Head Office Singapore for implementing Office 365, Network, Firewall etc.
Recognized for set-up of new office premises from scratch along with Texanlab Laboratories; upgraded & configured mail system in Texanlab system
Led configuration & implemention of Office 365 to Confidential South East Asia
Coordinated and facilitated internal audits; followed-up on audit issues responses, action plans & remediation

Confidential

IT Manager

Responsibilities:

Undertaking SAP upgradation from SAP 4.7 to EHP6 for SAP ERP 6.0 in coordination with enduser, user manual, authorization and transportation
Utilising SAP HANA administration tools like SAP HANA Cockpit / SAP HANA Studio / SAP HANA Database Lifecycle
Acting as Manager / SAP HANA Application Lifecycle Manager
Monitoring SAP HANA services like name server / pre processor / indexserver
Conducting SAP HANA Audit
Creating SAP HANA user and undertaking role authorization
Developing migration plan and migration support documentation
Working on SAP HANA tables compression technique (data compression)
Supporting & monitoring the existing infrastructure, performing other regular support activities to ensure effectiveness
Spearheading large-scale program management ranging from project management to program governance
Managing changes in project scope, identifying potential risks and developing contingency plans
Supervising Confidential South East Asia and Texanlab India with branches (Delhi, Selam, Tirupur, Ahmedabad, Bangalore, Chandigarh, Ankleshwar Plant)
Ensuring upgradation of SAP server / file and Printing Server / Domain Server / Antivirus Server
Administering SAP server, developing performance tuning methodology and implemenmtng backup strategy
Preparing authorization matrix for creation of role-based authorization to users
Spearheading planning & budgeting of IT infrastructure operations, control of operational and capital costs, technology implementation
Managing the overall administration of LAN & WAN systems involving design of network layouts according to requirement, configuration and maintenance of application servers and databases
Performing maintenance, backups and system upgrades security configuration issues raised by clients
Supervising:
Systems spanning anti-virus software, print services and e-mail provision
Customer portal and other applications
Providing technical leadership and guidance to technical hardware or software problems
Identifying & implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members
Acting as point of contact for developing IT projects with focus on providing transparency in project selection, project priority and execution and management reporting
Controlling pricing in coordination with vendors

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