Compliance Specialist / TSA Administrator Resume

Summary:
Detail oriented professional with diverse experience in Regulatory Compliance, administration and training. Subject matter expert on TSA Alien Flight Student Program (AFSP) rules, regulations, processes and procedures for non-US commercial and business flight training and certification. Background and experience includes processing AFSP students for TSA approval, dashboard and website creation and maintenance, audit preparation, records maintenance, staff training and primary finger printer for clients and instructors. Proven expertise in assisting internal and external clients. Effective communications with all levels of management, and staff as well as other training facilities. Key strengths include:

AFSP Rules and Regulations I-20 Administration
FAA, JAA Certifications for AFSP training Creating and Writing Processes

Professional Experience and Accomplishments:

Confidential, Dallas, Texas 2004 – 2011
Compliance Specialist / TSA Administrator

Ensured each year over 3000 non-US pilots were processed and approved by TSA AFSP before entering the simulator for training, by overseeing proper application protocol of each pilot’s specific training needs, maintaining compliance with TSA AFSP to prevent severe and/or heavy monetary fines.
Worked directly with pilots regarding TSA accounts and applications ensuring all proper information was uploaded, listed and errors corrected properly for resubmission.
Operated as CAE consultant to TSA AFSP Department in Washington D.C. on new rules, regulations and clarity of standing rules to maintain compliance.
Collaborated with other Part 142 schools regarding requests for TSA rule changes and enhancements.
Wrote and maintained all TSA AFSP processes for Regulatory department and company’s T-COM process website tool.
I-20 Administrator for all pilots requiring the M-1 Visas. Maintained each I-20 pilot on SEVIS website for immigration registration and completions. Trained Bombardier flight training school employees on I-20 process.
Selected to audit processes and current status of a Part 141 Flight Training Center in Phoenix, AZ for future purchase of facility.
Selected to consult Airbus Training Facility in Miami, FL to improve TSA AFSP processes of CAE clients attending training at location which increased communication and maintained compliance.
Selected to consult and train employees at CAE Denver, CO training facility on processes.

Confidential, Dallas, Texas 1998 - 2003
Assistant to Channels Marketing, Business Innovation Services, Travel and Transportation Marketing Division supporting executives, managers and department teams in each area. Maintained a high degree of Knowledge in customer business operations, acted in an advisory capacity on all administrative requirements and contributed to the overall business objectives.

Coordinated presentation packages for large conferences, internal and external customer meetings which increased time efficiency during meetings.
Coordinated and processed personnel information for new hires, separating employees and employees on leave of absence, employee transfers, recognition and entered confidential commission information into departmental database.
Transferred personnel documents from manual process to internal web application which increased performance appraisal process by 50%.
Coordinated and scheduled nation-wide financial tool class and CD.
Trained department team members on new system expense account reporting and other system database updates.
Mentored new-hire and contractor assistants.
Coordinated on-call schedules for Y2K readiness program to prevent loss of information.
Volunteered as system expert in education module for new-hires and contractors.

Confidential, Dallas, Texas 1996 – 1998
Office Administrator and administrative support for executives and large sales team

Coordinated office opening and expansion.
Organized and established new office policies and procedures which increased office efficiency
Consulted with vendors for purchase of office furniture, equipment and set-up and maintained cost control.
Consulted and implemented state of the art rear projection system for large conference room which hosted executive meetings saving costs on outside conference room use
Supervised and Interviewed for new administrative staff and increased office work production
Hosted clients for large meetings to promote customer service and repeat sales

Education / Certification / Recognition

B.B.A. Degree in Marketing
Certifications: Certified Finger Printer
Recognition: Circle of Excellence Award, CAE SimuFlite / Executive Director Award and Operations Support Manager Award

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