Experience Summary

I am a senior software engineer with over 20 years of experience in development and architectural strategies in large scale distributed systems. His focus lies in conceptualizing business requirements and tuning them into technical solutions.
Mr. Pham has an extensive skill set in component development using Java Technologies and relational databases to exceed customer requirements. Mr. Pham has strong knowledge and experience in n-tier client/server and web application development. His specialities include the Oracle Fusion Middleware (WebLogic, SOA, BPEL, BAM, etc.) and is an Oracle IT Architecture Release 3 Certified Architect and a BEA Certified Enterprise Architect.
Mr. Pham's recent experience includes researching, analyzing, and validating advanced and emerging technology solutions to support the transformation of current desktop applications such as Excel spreadsheets and accessing database in a combination of .NET and J2EE environments utilizing Web services, Oracle ADF, APEX, Business Rules Engine, BPEL processes, Service Bus and Oracle 11g Database. Previously he mentored staff in BEA technologies including Tuxedo and MQ-Series system development.

Middleware Products: WebLogic Application Server version 6.x to 10.x, WebLogic Integration (WLI) version 7.x to 9.x, ALSB, Tuxedo, Oracle fusion - SOA suite 11g (BPEL, BAM, OSR, OSB)
Languages: Java, C++/C/C#, SQL, XML, UML, Perl, Unix Shell Scripts, JSP, JavaScript, HTML, Cobol, IMS-DB, IMS-DC
Operating Systems: Microsoft windows, AIX, HPUX, Solaris, Linux, MVS
Database: Oracle, DB2, Sybase, Informix, IMS-DB
Web Development: HTML, Javascript, XML, Java Servlet, JDBC, JSP, Portal, Portlet, Web Services
Others: SOA, JMS, MQ, Eclipse, Jdeveloper, Visual Café, Rational Rose, Spring, HP OpenView, HP RUM, HP Diagnostics, CA Introscope

Confidential, 06/2012 - Present
Solutions Architect
Project: Pension Benefit Guaranty Corporation
Responsible for transforming a desktop environment application into an enterprise application solution using Oracle SOA technology stack where all users collaborate with the same processes and data. The transformation process will guarantee non-disruption of the existing business operation. Responsible for conceptual and high-level designs of the new actuarial application. Acts as an advisory resource on project teams for all aspects of IT development. Clarifies business requirements, performs application analysis and design. Participates in and leads project planning sessions for the new solution with clients, business analysts, and team members.

Researched, analyzes, and validates advanced and emerging technological solutions to support the transformation of current desktop applications such as Excel spreadsheet. Accesses Database through a combination of .NET and J2EE environments utilizing Web services, Oracle ADF, APEX, Business Rules engine, BPEL processes, Service Bus and Oracle Database. Ensures technology standards and best practices are maintained across the organization.

Confidential, 06/2009 - 08/2012
Associate Vice President Maintenance and System Architecture
Managed a team of architects and developers to provide visions and architectural solutions to meet new technological challenges. Performed a chief architect role to redesign legacy Tracfone systems including Customer Relationship Management, Call Center Management, Ordering and Fulfillment and Billing Platform using SOA technology. Developed a three year SOA roadmap that enabled Tracfone business to meet high demanding customer growth rate in a highly competitive telecommunication industry and be able to seamlessly integrate with third party vendors.

Billing Platform was used as a pilot project using Oracle Fusion middleware 11G suite to prove SOA technology at Tracfone and build a foundation for Tracfone SOA initiative. Identified opportunities and risks related to delivery of company business applications and infrastructure platforms. Evaluated and identified appropriate technology platforms to support company business. Applied effective information assurance procedures and policies including change management, security policies, disaster recovery, release management and systems maintenance.

Automated the software release management process using Anthill and open source products to reduce human errors and uniform the development life cycle. Accounted for performance testing strategies relating to different channels, including Web, IVR, Over the Air (OTA), Safelink and call center applications. Initiated SOA projects to migrate Clarify Business Object (CBO) application to a new SOA platform using Oracle fusion middleware including BPEL, OSB, BAM, OSR and IBM Data Power. Engaged in hands-on, in-depth analysis, review and design of the software, including technical reviews.

Provided a migration strategy and a three year technical roadmap to minimize interruption to the company business. Established a governance process to enabling SOA projects. Ensured technology standards and best practices were maintained across the organization. Created shared knowledge Wiki to mentor and educate management, staff with regard to the company technological vision, opportunities and challenges.

Confidential, 10/2006 - 06/2009
Solutions Architect
Technical advisory role to the CIO and Sr. VP of IT Operation, filling the gaps to ensure a 24/7 goal for all applications supporting Tracfone business. Developed a Stress testing tool to simulate high volume application testing. Provided guidance in managing applications deployment on Weblogic platform environments. Stabilized applications environments to support business activities during normal and peak operations for the past two years. Initiated operational management and monitoring project using HP tools. Prototyped various architectures design to promote best practices from application deployment to network infrastructures.

Confidential, 09/1997 - 10/2006
Senior Principal Consultant
Architect Design, Integration specialist, Operation Administration and Management. Participated in a RFID (Radio Frequency Identification) pilot project to provide end to end product tracking from suppliers to retail stores. Implemented a SIA ("SAAFE" Information Access) system. SIA provides common interfaces for internal/external systems to access customer and operational data from various legacy systems. The project covers a broad range of technologies such as web service, J2EE, CORBA and IMS. Assisted internal sale staff in pre-sale engagements that provide technical presentation to upper management, proof of concept (POC) development.

Team Lead, Developer
Project: BEA Consultant Engagement for Telecommunication Companies
Served as an architect and designer to orchestra a common plugging framework to handle data retrieval/manipulation from legacy host systems. Developed a proof of concept using web services framework within WLS to allow SOAP client to access CORBA services. Led a group of developers to develop the On-line Order Management and Fulfillment systems using Tuxedo and object oriented technologies. Reviewed and modified the architecture to improve application performance. Mentored the development group on the Tuxedo administrative functions using MIB/TMIB and OO design. Led a team of consultants in developing the gateway adapters to convert the existing transaction processing infrastructure from Andersen FOUNDATION product to TUXEDO.

Solutions Architect
Project: BEA Consultant Engagement for Food and Beverage Industries
Provided use case scenarios and assisted off site development staff to integrate the final deliverable to internal and external systems. Trained and mentored the operational management group to implement an automated software deployment and case management work flow. Developed an RFID prototype to track shipment from manufactures to stores and close out the loop on item inventory.

Systems Architect
Project: BEA Consultant Engagement for Banking and Financial Industries
Provided technical expertise to perform architecture assessment, integration strategies, proof of concept, trouble shooting and performance tuning. Developed an investment application to support private investor in a large bank environment. Performed Prototyping to demonstrate the integration to various outside entities and messages exchange in a B2B environment using WLI.

Performance Tuning, Infrastructure Engineer
Project: BEA Consultant Engagement for Software Company
Trained/Mentored the development group in using Tuxedo and MQ-Series to develop the software package for a major marketing company. The software package was designed to handle On-line Order, Credit authorization, fulfillment and billing applications in a pyramid sale network operation. Trained/Mentored the development group with Tuxedo and MQ-Series integration. This consultant group was responsible to develop the software package, system configuration for Big Planet, Inc. The software package was designed to handle On-line Order, Credit authorization, fulfillment and billing applications in pyramid sale network operations.

Confidential, 04/1995 - 09/1997
Domain Architect, Solutions Architect
Took lead role and served as an architect in overseeing the COSMOS2 system/application architectures. This project was designed to diversify shipment tracking, analyzing and distributing systems from mainframe to client/server architecture. The system was designed using IBM SP/2, Oracle and Tuxedo to support both heavy transaction processing (20 million plus/day) and decision support query processing.

Responsibilities included: Performance tuning; Coordinating/scheduling software upgrade; Identifying application changes to support third party software upgrade process; Reviewing application design; Proposing architectural changes to support overall company distributed computing models.

Confidential, 09/1992 - 04/1995
Technical Manager/Developer
Responsible for the development of the MOVER system that provides capabilities to maintain lifetime client's history. Interviewed users to determine requirements for the Strategic Acquisition Marketing System (SAMS). This project provides a user driven environment that enables MCI Consumer Market to increase the quantity and quality of sales through superior target and relationship Marketing.

Key Accomplishments: Wrote the functional and detail specifications; Managed a team of developers and Designed of the MOVER system. Responsible for quality assurance for the MOVER system that includes writing test plans and conducting formal walk-through. Redesigned the Lead Generation system to enhance performance to over 40 percent and be able to produce lead data to marketing representatives 7 days/week.

Confidential, 06/1988 - 09/1992
Sr. Systems Analyst
Responsible for transforming business requirements into flawless systems which improve daily activities in package movement processes.

Key Accomplishments: Analyzed, Designed and implemented MINI-SELCT to international customs clearance facilities. Conducted end user interviews, initial analyses and general feasibility studies. Provided cost/benefits analysis in selecting system components. Provided site roll-out plan, resource allocation and post implementation review to executive management.

Developed Manifest Trade Network system (MTN) which provides shipment information to customs offices around the world. Served as project lead for the International Net Service Level system (INSL) project. This project provides functionalities to measure service accomplishment for international operations. Redesigned the URSA (Universal Routing and Sort Aid) system that provides a greater flexibility in handling multiple products and day-of-week package routing worldwide. Designed a data compression routine to store all the URSA data into hand held scanning devices. Saved the company millions of dollars in looking for hardware solutions to handle the same functionalities.

• Bachelor of Science

Certifications & Awards

• Oracle IT Architecture Release 3 Certified Architecture
• BEA Certified Enterprise Architect