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Associate Director Resume

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SUMMARY:

  • Nineteen (19) years of total experience with BE and PGBA (operations)
  • Twelve (12) years of Onsite / Offshore Testing Project management in integrating Technical and Domain expertise (Supply Chain Management, Logistics, Manufacturing, HealthCare, Retail and Telecommunication). An efficient leader possessing sound coordination, interpersonal, mentoring and team management skills
  • Spearheading various activities with the assistance of large teams, reporting to the vice president and working as the testing practice leadership responsible to provide leadership, direction and oversight to the Software Testing Initiatives.
  • Extensive experience in setting testing objectives, test procedures, testing methodology, training of test resources, test schedules and task assignments
  • Experience creating and reviewing strategic QA documents such as master test plans, release notes, and knowledge - base articles
  • Experience training / mentoring QA analysts / testers on problem tracking and reporting methodology
  • Experience conducting and performing process improvements to the QA process
  • Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC)
  • Knowledge of FDA regulations, validation, and SOX, GxP compliance requirements as they relate to testing
  • Module, integration, system, and regression, load testing experience has included validation of 3-tier systems with multithreaded server processes, XML, database meta-data, middle-ware.
  • Hands-on experience writing and executing automated and manual test scripts for both object-oriented and procedural systems, internet and stand-alone applications with extensive use of test tool like Mercury Quality Center/Test Director, QuickTest Pro, WinRunner.
  • Experience automating and debugging test scripts in QuickTest VB script, Visual Basic, and WinRunner's proprietary language
  • Experience using defect tracking, change control systems
  • Interfacing with customers, business analysts, developers and project managers
  • Expertise on Unit /Scenario /Integration /Regression/ User Acceptance testing. Created Functional test scenarios and test scripts and documentation.
  • Good experience of testing EDI, ALE Idocs with legacy system
  • Worked as Test Lead of QC team of a highly customized SAP HR and SD
  • Ability to relate business requirements and translate SAP to business terms
  • Dedicated, highly-motivated achiever who excels in managing projects, collaborating with project teams, interfacing with clients, technology and implementation methodology, excellent problem solving capabilities, good exposure to quality process.
  • More than six (6) years of experience in Production, Maintenance, Quality Assurance in the manufacturing sector

EXPERIENCE:

Confidential

Associate Director

Responsibilities:

  • Act as the single point of contact for testing in IoT connected appliance projects. Co-ordinate with all the IoT projects stake holders which includes project managers of CPM project/Support project/New appliance projects, M2M team, WISE team and Mobile team to understand the testing requirement.
  • Estimate and obtain management support for the time and resources required to perform the testing.
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Co-ordinate with various project managers in connected appliance projects and make the required arrangement for hardware and software requirement for the test setup.
  • Assign task to all testing team members which includes onsite testers in North America and offshore testers located in GTEC.
  • Ensure content and structure of all testing documents / artifacts is documented and maintained in HPQC and later in Rational Robot testing tool .
  • Escalate the issues and potential risk about project requirements (Software, Hardware, Resources) in IPWC tool and highlight them to project leadership.
  • Organize the test status meetings and send the test status report (Daily, Weekly etc.).
  • Track and prepare the report of testing activities like testing results, test case coverage, required resources, defects discovered and their status.
  • Ensure the timely delivery of different testing milestones within IoT connected appliance projects.
  • Spearheading various activities with the assistance of large teams, reporting to the vice president and working as the testing practice leadership responsible to provide leadership, direction and oversight to the Software Testing Initiatives.
  • Significantly involved in the Business Development, Delivery Management, Knowledge Management, Competency Building, and Solution offering Development, Technical Reviews, Financial Management and People Management with in the ERP testing projects
  • Coordinate with the executive leadership team to develop tactical plans and manage the business and handled additional responsibility of Lead Role in managing Pre - Sales and Business growth activities
  • Involved in continuous Project Process Improvements, critical decision making procedures, maintaining Client-Vendor Relationship and delivered Product Demos to the Client at their premises
  • Manage, motivate, and coach employees
  • Hired, reviewed, and promoted staff as needed. Prepared staff augmentation request and cost analysis
  • Responsible for coordinating the identification, pursuit and generation of new business opportunities for the organization to achieve set targets.

Delivery Head

Confidential

Responsibilities:

  • Developing, overseeing and managing multiple project Budgets, ensuring achievement of Revenue & Expenses and mentoring direct reports in effective budget planning and tracking deliverables
  • Visiting Customers frequently as part of the Delivery Review Process and assure commitment to the customer and negotiating with Partners to achieve the best value for the Organization.
  • Manage customer relationships and provide direction for problem resolution during the testing lifecycle and lead root cause analysis efforts.
  • Directed and coached QA team, revenue over $5M capital and $2M small projects per fiscal. QA team size fluctuated based on project demand; up to 75 direct reports at peak consisting of QA Leads (on-shore) and QA Testers (off-shore/India)
  • Streamlined the Delivery Processes in compliance to business functions to support Global IT function, mentoring team members and participated in Appraisals, Job Rotation and Career Development Programs.
  • Involved in Resource Planning & Utilization, Budgeting & Cost Control and developed Strategic and Operational Plans for the projects
  • Identifying the right resources based on the requirements in projects for onsite and offshore location
  • Provide assistance to billing department for invoicing and bridging the gap between client and FI dept
  • Submitting the SOW and proposals for new business development related to all kind of software testing needs of clients.

Confidential, Lake forest, IL

SAP Test Manager

Responsibilities:

  • Lead the MTS team (Managed Testing Services), team was involved in providing the testing services to various projects within Confidential . Testing services include Test Management, Test Planning, Test Execution (automation & manual), Defect management, Test Result reporting etc. Project work mainly involved regression testing for various projects across different functional areas like FI, CO, WM, QM, MM, PP, SD, SCM, PM etc. Automation scripts built using QTP & SAP TAO were leveraged during regression testing.
  • Owning the testing process and responsibility for the planning, coordination and administration of the remaining testing activities.
  • Played the role of test manager at onsite for MTS (Managed Testing Services) team.
  • Role involved working with the functional team to understand the project scope and then proposing suitable regression tests.
  • Role also involved working with offshore team to automate the regression suite using the tools - QTP & SAP TAO.
  • Other project activities included BPD / TFS Review, SFT/ITS preparation / review, SFT/ITS execution, Test execution Co-ordination, Project Management, Defect management, Result Reporting, Transport management.
  • Owning the testing process and responsibility for the planning, coordination and administration of the remaining testing activities.
  • Utilizing project management tools, processes and metrics to support execution of the testing cycles.
  • Event planning - work with Subject Matter Expert (SME) participation as testers, work with functional leads to develop scripts, and prepare daily schedule of tests.
  • Translates functional requirements into test scripts.
  • Facilitates User Acceptance Test sessions with customers, assigning defects to appropriate project team members and tracking resolution to completion
  • Validates functional requirements through implementation.
  • Creating test scenarios, test plan, based on User & Functional Requirements Documents (UFRS) and Technical Design documents. Reviewed that the test script has been executed in a manner and sequence consistent with the test script procedure or test plan.
  • Involved in Interface which include load master data and transaction data in ModelN, real time interfaces for fetching contract pricing from ModelN, Payment request for chargeback and rebates from ModelN, Updating FI-CO document back in SAP, load contract pricing and sales to BW for reporting purpose, EDI Interfaces and interfaces for other Legacy systems.
  • Conduct daily standup meeting and weekly status meeting on test status
  • Providing test execution status and highlighting risk to PMO and also making suggestion to mitigate it.
  • Managing 15 member’s offshore team. I am playing a functional consultant role in team to support offshore team.
  • Meeting business architects and users to indentify end to end processes and impacted processes which need to be tested.
  • We identified defects in initial phase of SDLC, which helped project leadership to reevaluate the budget and timeline of the projects.

Confidential

Technical Test Lead

Responsibilities:

  • Heavily involved in reviewing the Business Requirement Document, Functional & Non-Functional Specification Document, Test Requirement Documents, Used Cases, Blue Prints and Architectural documents during the Planning and Design Phase of the project
  • Heavy SAP project testing interfacing, reviewing testing requirements generating test cases, test reporting, test automation, test capacity and testing resource management and quality metrics.
  • Worked closely with SAP Development, Application support management/release management for implementation readiness and post implementation quality analysis
  • Manage process and validate quality of deliverables produced by QA team
  • Lead the development of the test scenarios and test cases based on business processes, system use cases, and functional and non-functional requirements.
  • Lead to manage group of 15 people of resources (Onshore and Offshore). Resource planning and resource utilization based on work forecast.
  • Lead Risk Analysis efforts to determine test case prioritization and to highlight key testing risks.
  • Provide Test Process Training (KT) Knowledge Transfer program to the project and test staff
  • Provide Test Estimate, Test Plan, Final Test Report, Test Strategy, Resource Allocation and Budgeting Report, Project Control Charts, Weekly Testing Status Report, Daily Test Report to Business, Project Stakeholders and Senior Test Manager.
  • Facilitate Meetings with Development, Project Team and Business member to discuss various Status of the Project such as ( Test Case Documentation, Test Case Execution, Defect Review, Test Environment Readiness, Pre & Post Deployment issues)
  • Managed staff of 10-12 QA Analysts/Engineers and Test Automation engineers working on multiple projects
  • Increased test automation to reduce regression times by 40% while increasing coverage by 25%
  • Identification of OTC end to end process start from EDI orders to processing payment and posting FI documents.

Confidential, Plano, TX

Project Test Lead

Responsibilities:

  • Worked intensively with system testing team and developers to prepare regression test suit.
  • Documented the requirements and maintained them in Test Director.
  • Involved in Preparing Test Scenarios for LOG-OTC,MFG,IM SAP Upgrade
  • Used Mercury QTP 9.0 for automating RICEF objects.
  • Managed staff of 10-12 QA Analysts/Engineers and Test Automation engineers working on multiple projects to deliver product releases
  • Interacted with SAP Functional and Technical owners of business objects
  • Prepared Test Plan for Automation of the test cases identified for the upgrade testing.
  • Designed the Automation Strategy and framework for successful and optimized test executions
  • Escalated issues and risks to executive management with periodic presentations
  • Assisted QTP tester to record the SAP scenarios.
  • Designed various test scenarios for testing the SAP R/3 application based on Materials Requirements Planning, Purchase Requisition, Purchase Order Processing and Inventory Management
  • Performed System testing of Minor rel, Integration testing and regression testing during various phases.
  • Involved in testing the various purchasing documents like Purchase Requisitions and Purchase orders. Involved in testing for few enhancements.

Confidential, St Louis

SAP HR-ELINK Test Lead

Responsibilities:

  • Kept track of various project 'Status Report' and 'Weekly Team Meeting' records
  • Prepared and maintained Quality Process documents and Checklist. Preparation of Reports based on projects metrics
  • Successfully completed R9 release (AT&T employee conversion in SBC) and handled monthly release of SAP HR. Also completed R10 release (Bellsouth employee conversion in AT&T)
  • Coordinated with client and offshore team on work request requirements, their Deadlines.
  • Tracked Defects, reviewing and analyzing to decide their severity and priority.
  • Created and reviewed testing specification, test summary and issue logs.
  • Led team of Automation.
  • Identified automation scenario and script them
  • Successfully migrated from QTP 7.31, TD to QTP8.2 and QC 9.0.
  • Performed monthly regression testing and HR Support Packages Upgrade using manual and automation scripts.
  • Created HR master data for unit testing and development environment using QTP 8.2. Analyzed the Business and System Requirements of the entire application.
  • Developed Test Plans and Test Cases for automation of testing process based on the requirements.
  • Managed QA Resources and reporting to management.
  • Involved in Manual and Automated Testing.
  • Developed test scripts for Automation using QTP 8.0 for Functionality, System and GUI testing.
  • Recorded, scripted and executed the scripts using QTP.
  • Enhanced and modified the scripts according to the test case scenarios
  • Used Test Director for managing tests.
  • Involved in the documentation of the complete testing process.
  • Performed Integration, System, Regression Testing, User Acceptance Testing.
  • Conducted SAP R/3 and BW functional and regression testing. Sound knowledge in SAP BW components like Info Cubes, Multi providers, Info Source, Info Objects, Update Rules and Transfer Rules.
  • Parameterized the scripts and enhanced them according to the test case
  • Involved in migration of Mercury Test director to HP Quality Center. Extensively used Test Director and Quality Center for reporting
  • Interacted with the development and testing teams to improve overall quality of the software.
  • Interacted with Product Management, Software Engineering and QA Teams to ensure overall quality of the software
  • Created the test plans, test scripts, used Quality Centre for defect tracking.
  • Involved in defect tracking, impact analysis and maintaining tractability matrix.
  • Involved in coordinating the entire Business to Business project which also involved in writing the test plans, formulating test strategies and writing test scripts

Confidential

Test Lead and Environment Manager

Responsibilities:

  • Lead a team of end-to-end functional testing of inventory management application, which evolves in creation/management/assignment of telecom equipment for particular IPVPN order.
  • Co-ordinate with client on work package requirements, their Deadlines.
  • Tracking Defects, reviewing and analyzing to decide their severity and priority.
  • Reviewed Testing Specification, test summary and issue logs.
  • Act as knowledge management prime in the project
  • Managed team of environment management
  • Loading release on test environment, which are 8 onshore boxes as per the release note
  • Well equipped with Remote access tool like CITRIX, MSTC and VNC
  • Monitoring maintenance of test servers and version management of the releases on those servers
  • Successfully done migration from Oracle 8i to 10G

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