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Customer Service Representative Resume

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Objective: A challenging career as an Administrative Assistant.

Experience

Confidential Pensacola, FL
Customer Service Representative 03/2010 to 02/2011

  • In-put customer information into computer.
  • Discussed cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
  • Successfully handled customer complaints and concerns with cable service and billing issues.

Confidential Port St Lucie, FL
Records Specialist 04/2004 to 12/2009

  • Daily coding and Data Entry of Police Reports.
  • Notary.
  • Trained Records Specialists to enter reports, citations, alarms and domestic violence photos
  • Assisted Court Liaison with warrants and subpoenas and assisting State Attorney\'s Office with reports and evidence needed for court per request.

Confidential Jensen Beach, FL
Custom Decorating Coordinator 07/2000 to 04/2004

  • Executed daily operations of Custom Decorating Department.
  • Kept customers informed of job status.
  • Ordered and Received product needed for job order.
  • Trained 3 coordinators in 3 different Stores.
  • Monitored progress of job order throughout production.
  • Successfully handled Installation department and installer’s schedules.
  • Supervised 6 decorators in 4 studios entering their orders, scheduling, and resolved conflicts.

Education

1 yr General Studies 
Certifications

  • Nurses Aide Certification
  • CPR Certification
  • First Aide Certification
  • Sanitation certification

Highlights

  • Strong training skills
  • Well-organized and efficient.
  • Skilled at encouraging others and developing rapport.
  • Self-motivated and assertive.
  • Quickly learn procedures and methods.
  • Over 10 years experience in office and Customer Service.
  • Familiar with computer software.

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