Total IT experience of 6+ years

• Working as a Technical Manager for Mobile Application development teams.
• Leading 3 teams (Windows phone, iPhone and Android) for a client application called Digital Folio.
• Developed modules leveraging and integrating with third party APIs (e.g Milo, Retailligence)
• Involved and leading all aspects of lifecycle of the mobile application development projects using Agile Methodology for quick customer turn around
• Patterns deployed include MVVM etc.
• Authored the Functional Specification document, workflow document and test case document for development and QA teams.
• Onsite coordinator for client issues and escalations.
• Been a part of all phases of mobile application development lifecycle.
• Worked as a part of the development team for the Windows 8.0 slate application for Endomondo. Endomondo is an application to track all your sports data, and monitor performance over time. Developed multiple modules.

January 2008 October 2008

• Worked as a technical support engineer for Motorola’s Windows Mobile phones
• Solved and supported issues raised by developers world-wide
• Coordinated with Motorola’s development teams to solve escalations
• Familiar with MotoDev Studio for Java ME
• Reviewed and updated FAQs on Moto Q 9c, Moto Q 9H and Moto Q 9m phones.
• Authored a technical white paper “ Developing a GPS application for the MOTO Q9”

November 2002 August 2006

• Exposure to telecom domain with clients like Nortel and Cisco Systems, Inc.
• Exposure to various phases of the software development life-cycle such as project transition, requirement gathering, design, development, coding, testing, implementation, support.
• Contributed as a Quality Coordinator for teams.
• Sun Certified Java Programmer
• Trained and Certified in the “Future Managers Program”.
• Certified in ‘Contact Center Technologies” as a part of Wipro’s Hallmark Certifications
• Have led 2 Nortel projects based on Traffic Managements system and Call tracking
• Have been awarded with the ‘Feather in the Cap” certification for attaining the highest number of defect resolution in the month of January 2006.

March 2002 August 2002

• Exposure to Projects with large Insurance player Die Mobiliar, Switzerland.
• Exposure to Mainframetechnologies.
• Contributed in Troubleshooting and fixing bugs as an Associate.

January 2001 January 2002

• Exposure to live projects based on web technologies
• Exposure to various phases of the software development life-cycle such as requirement gathering, design, development, coding, testing, implementation, support.
• Contributed as a Designer and Developer for various services hosted on Indicus website - vJungle.com

Skill Set

Software Engineering Methodologies/Tools/Technologies : .NET Framework, CICS, COM/DCOM, Clear Case, MS Visual Sourcesafe, OOAD, Rational Rose, SilkTest, MS ActiveSync 4.5, Tortoise SVN
Databases: DB2, DB2/400, IMS, MS Access, MS SQL Server, SQL Server 2000, VSAM

EDUCATION

Awards/Recognitions

• I have been the Class Representative in the first year of MCA.
• I was also the Chairperson of the organizing committee in the SNDT-ACM Technical Conference “Tech Tornado 2000”.
• I have been in the executive committee of ACM.
• My technical paper on the ‘Design and Analysis of Crypto Systems’ was selected for the International ACM Conference, Cincinnati and also at the National Conference on Communication at IIT Powaii, Mumbai.

Projects overview

Confidntial
Oct 2011-till date
Role: Technical Manager

Digital folio is a shopping application that finds and tracks savings for a user. Its main features include making online shopping lists, getting real-time price matches and comparisons and group shopping with shared lists. The application is being developed across 3 main mobile platforms i.e. WP7.5, iPhone and Android.

Confidntial
Jan 2008- Oct 2008
Role: Technical Support Engineer

Instances:

• The SMS messages were not being sent correctly from MOTO Q family of phones to other phones. The problem was duplicated and analyzed. We created a sample code to conclude that the usual parameter SMSDE_OPTIMAL used in SMSSendMessage API had to be replaced by SMSDE_GSM as some of the MOTO Q series phones support GSM 7-bit encoding instead of UNICODE encoding.
• Listed the API to turn text prediction on/off in MOTO Q family phones and also gave an option to do so directly by altering the registry settings.
• Provided registry information to developers for utilizing Microsoft GPS APIs
• Guided the developers to Mobile2Market program and Motorola\'sApplication Testing Program for getting the applications certified.

Environment and Technologies
C#,Win32, MFC, Windows Mobile 5.0 SDK for Smartphone, Windows Mobile 6.0 Standard SDK, Moto Q plug-in, ActiveSync 4.5

Confidntial
Jan 2006- Aug 2006
Wipro Technologies
Role: Software Engineer/Tech Lead
Automated Administrator for Symposium (AAS) is middleware software, which converts Nortel Symposium Event Interface (SEI) messages into Cisco ICM ConAPI messages. The purpose of this software is to synchronize administrative changes made on the child Symposium system with the ICM database, thereby eliminating the need for a system administrator to administer changes twice (once in the Nortel Admin and once in the ICM administration). All additions, deletions and updates to agents and their skill sets made via Nortel Symposium administration are dynamically made to the ICM database real time.

Environment and Technologies
C/C++, ClearCase, OOAD, VC++, Windows 2000.

Confidntial
April 2005 Aug 2006
Wipro Technologies
Role: Software Engineer
Description:
Cisco ICM software, technology delivers an integrated suite of intelligent contact management capabilities that enables a company to interact with its customers via phone, Web, fax, and e-mail across an enterprise of automatic call distributor (ACD), interactive voice response (IVR), database, and desktop applications.
The PG monitors real-time agent status, calculates call handling performance statistics, and forwards the appropriate event and statistical information to the central database.

Environment and Technologies:
C/C++, ClearCase, OOAD, VC++, Windows 2000.

Confidntial
April 2005 to June 2005
Wipro Technologies
Role: Software Engineer/Tech Lead

SoftACD is a call control application designed to provide ACD and IVR functionality to small- and medium- sized call centers. SoftACD provides features such as call queuing, filtering, and routing. SoftACD also integrates CTI functionality.

Environment and Technologies:
C/C++, Clear Case, OOAD, VC++, Windows 2000