Information System Specialist Resume
SUMMARY
Information System Specialist with strong computer programming skills and exposure to an advanced Information System environment. An extensive technical background which includes experience in working with numerous technical areas, coordination of application testing for product upgrades, supporting a host environment, analysis, design, programming, and testing of system applications and solving problems with escalating issues.
KEY COMPETENCIES
- Technical Support
- Planning
- Application Support
- Organizing
- Research
- Team Player
TECHNOLOGY SKILLS
Hardware:
Client Server, Workstations, Dialogue MGR
Software & Applications:
VSAM, Microsoft Office (Word, Excel, Outlook Express) , Legacy applications, Lotus Notes, Endevor, CLists, Telon, MFS, MQ, EOS, IMS DB/DC
Languages:
COBOL, IMS, CICS, DB2, DB2 Utilities (SPUFI, QMF, AQT), Assembler, SQL
Operating Systems:
IMS/ESA, TSO/ISPF, MVS JCL, CA-7
PROFESSIONAL EXPERIENCE
Confidential,Hartford, CT 1998 – 2011
Information System Specialist
Responsible for the Business Insurance Front-End, which included Security, Data Collection, Help, Front End Applications menu, and Real-time Support. Ensured the best possible Production and Test IMS environments by taking a leadership role in performance, maintenance, change control, monthly version coordination, production implementation, problem control and resolution.
- Contributions to Travelers IT CL Migration Project, which was to create a more stable and effective path for testing programs and moving them to production.
- Member of a team which implemented changes for the Travelers IT Parallel Sysplex project, which allows systems to run in a parallel environment when the production environment crashes. Parallel Sysplex technology allows multiple mainframes to act as one.
- Performed disaster recovery testing for Travelers BI Front End, Common Database, General Inquiry, PIUS, AIUS, Omni, Upbeat, CIF, Agency Download, and PIF legacy applications.
- Created a reporting process to help assist in the on-call batch process for several system applications. The reports helped to determine which batch jobs ran, didn’t run, ran unsuccessfully, and was scheduled to run.
Confidential,Plainville, CT 1997
Software Q.A. Engineer
Temporary position testing HIS 20 software on UNIX operating system. Testing updated data exceptions.
EDUCATION
Masters, Master of Information Systems
Certification, Health Information Technology
BS, Computer Science
AS, Computer Information Systems Technology
PROFESSIONAL DEVELOPMENT AND TRAINING
Travelers Property Casualty, Hartford, CT
- P.A.C.E (Programming And Computer Excellence) six-week COBOL training course
- IMS DL/I Application Programming
- IMS DB/DC Concepts and Facilities
- DB2/SQL Application Programming and Design
- QMF (Query Management Facility)
- CICS Command Level Application Programming
- Object Oriented Analysis with UML
- MQSeris Technical Introduction
- Access Version 2002 Modules I and II
