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Xml Developer Resume

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Summary:

I am a degreed professional with twenty-five years of IT consulting experience in a variety of industries: Northrop, EDS, Nortel, DSC, AOL, Ericsson, SWA, Raytheon, Motorola and City of Arlington. The projects included the full range of testing and SDLC validation, documentation, and training activities for business, government and telecom IT applications.

Skills:

Process analysis and documentation; risk assessment; test planning; functional, end-user, integration and regression testing; training, tech writing and instructional design

Software/Tools and
Methodologies: CMMI, Agile, RUP, HP Quality Center (QC/TestDirector); Rational TestManager, Robot, UML; MS Office; MS Project; Visio; WebTrak; TOAD; Lotus Notes; Documentum; SharePoint, SAP; Remedy; Adminitrak; CTI/IVR, RoboHelp; Magic; SourceSafe; PVCS and other proprietary testing tools

OS/platforms: Win 2000/Me NT4/XP/Vista, X-Windows, TSO/CICS, UNIX

Education:

B.A., Political Science/Public Administration

Additional Certifications and Training:
CMMI, ARIS/eTOM, ISO9000, ITAR/EAR, TestDirector, CRS, Oracle, Rational Unified Process, CBEST, SAP, Spanish, Interviewing Methods, Instructional Design

Consulting/Contract Projects:
Confidential,Denver, CO - 02/10 to April 04/10 Sr QA Analyst

  • Executed API testing scripts with in-house tools and XML
  • Reviewed IVR English/Spanish requirements specs and VUI for new IVR system participated in reviews
  • Executed testing within QC and modified scripts for system and test platform changes in English and Spanish

Confidential,CO - 11/08 to 04/09 Sr QA Analyst

  • Reviewed requirements for business for changes in casualty insurance client correspondence
  • Created test data formats, test asset analysis and artifact templates
  • Developed test data and executed validation testing to ensure output compliance with requirements
  • Provided mentoring and training on QA artifacts, QC/QTP training and CBT

Confidential,TX - 12/07 to 3/08 QA Administrator

  • Participated in application design proposals, requirements and development based on lifecycle traceability, access security and audit compliance requirements
  • Initiated new processes and mentored IT Department and other City personnel involved with IT/Telecom applications development and participated in audit activities
  • Designed and created testing and process assets for applications related to Courts, Code Enforcement, Planning and citations, PON/GIS, AutoCite, JEMS, AMANDA

Confidential,Richardson, TX - 8/07 to 10/07 IVR Tester

  • Participated in project design and system reviews on new applications
  • Coordinated with WaMu project team and India team on test case development, testing and test execution reporting documentation
  • Wrote and reviewed and executed IVR Spanish/English functional test cases for T-Mobile and WAMU and provided training, edited test cases and ran automated scripts in testing scenarios for QC/QTP, QA processes and test reporting documentation

Confidential,TX - 5/07 to 7/07 Sr. Tester

  • Designed self-paced training and metrics materials for QC users
  • Configured HP-QC environment, security/access guidelines and setup for HP-QC reporting, functional testing, user access and training
  • Converted Excel manual testing to standardized format, linked to requirements and imported into QC 9.1

Confidential,TX - 11/06 to 3/07 Sr. Tester

  • Designed functional scenarios and test cases for GM SRM/RTP, an SAP-based integrated supply chain system and validate security/access for users.
  • Reviewed technical documentation for testing data
  • Designed and developed the user training for QC which was added to EDS Knowledge Base library
  • Executed manual/functional testing both automated and functional scripts
  • Participated in issue resolution for technical and business process issues

Confidential,FL - 05/06 to 08/06 Sr. QA/Tester

  • Designed processes and implementation methods to integrated Compuware tools with the existing tools and manual processes
  • Designed and implemented Compuware access and application security, requirements traceability and created project workbooks for risk assessment
  • Provided training materials to ease transition from manual to automated testing, with training activities for testers
  • Participated in technical reviews of e-loan architecture, wrote testing scenarios and manual testing with manual and automated scripts

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