Payroll Lead Resume

Summary of Qualifications

Payroll Professional with 26 years of experience in all aspects of payroll operations and processing
Management experience includes mentoring teams up to 45 employees
In-depth project experience working with clients, business partners and end users in multiple industries
Excellent understanding of the PeopleSoft implementation/upgrade lifecycle process
Key strengths include SOX compliance, innovative problem solving, effective communication, and building high performance, cohesive, cross-functional project teams.
Possesses an unrelenting desire to learn new technology and skills; with a strong work ethic and a commitment to superior customer service.
Extensive knowledge and understanding of outsourcing, SLA reporting and client relationship management.

Professional Experience

Confidential, July 2009- June 2010
Program Manager/Payroll Lead for Brinker International. Onsite lead for payroll where the payroll is outsourced to India using PeopleSoft 8.9. Assisted in the transition of knowledge to the staff; working 3 months in India to train the staff of 35 on the processes and workflow. Chaired and created documents for the weekly meeting with the clients as well as the Monthly Business Review with all leadership.

Confidential, Dallas Texas
May 2007-June 2009
Interim Payroll Lead for GMAC managing the payroll process for Mexico, Brazil and Canada. Worked with client and third party vendors to ensure processing met all SLA’s. Using PeopleSoft as the system of record then interfacing into SAP.

NA Project Lead for Unilever payroll for the largest BPO deal in North America using CRM system into PeopleSoft. Supervising 45 employees of processing 84 different pay groups processing for 30K employees in US, Canada and Puerto Rico. Assisted in the creation of the Statement of Work as well as all local work instructions within the processing area. Managed all aspects of the processing area of the PeopleSoft payroll through to the month end process. Produced W2’s and T4’s in PeopleSoft for all companies. Worked in the transition of the front end processing offshore; trained the India staff on the entire process.

Confidential, Dallas Texas
Senior Consultant
August 2006 to May 2007
Project manager for a survey conducted by American Payroll Association and BearingPoint benchmarking payroll practices. Co-coordinated all activities with participants and maintained survey information in online survey tool.

Participated in a Pay/Leave design project with the National Forestry Service as the Payroll SME.

Confidential, Chicago IL
Consulting/Payroll Manager for Accenture HR Services
October 2005 to May 2006
HR/Payroll outsourcing company encountered problems with payroll after initial conversion. The master file data was invalid or incomplete which created many issues in processing. Identified problems and created processes for the staff to incorporate in the daily processing. Assisted in creating and testing of master file interface from Peoplesoft 8.9 to Ceridian.

Confidential, Irving, Texas
Acting Director/Payroll Manager
April 2004 to July 2005
Assumed acting Payroll Director responsibilities and ran production of payroll for entire corporation in interim while management was assigned to system implementation of Oracle. Processed payroll for 22K retail environment in all US states Canada and Puerto Rico. Year end processing, call center monitoring, bank fraud and staff mentoring were among the various roles.

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