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Executive Assistant Resume

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SUMMARY

A dedicated executive assistant offers extensive experience in customer service, communications, calendar management, coordinates international/domestic travel arrangements and event planning, edits and proofs documents, and manages client database. Takes full responsibility for projects and meets tight deadlines while keeping client and internal project information confidential. Facilitates domestic and international relationships with high-profiled clients, organizations, and community boards.

EXPERIENCE

Confidential,
Chicago, Illinois
Volunteer, 2008-present

  • Collaborated with manager of events program in preparing mailing list and facilitating Great Lakes Urban Habitat Restoration Symposium, hosting 170 experts from Great Lakes states, Canada, and across country. Supported manager in successful 2009 Taste of Great Lakes summer fundraising event, hosting 250 attendees
  • Contributed to membership program roster and organized Great Lakes adopt-a-beach volunteer program
  • Created beach water quality spreadsheet
  • Worked closely on pilot program to develop website to provide elementary school and high-school teachers with online resources for Great Lakes teacher workshops, class curriculum materials, field trips, calendar of events, and tools to teach students

Confidential, Chicago, Illinois
Executive Assistant, Healthcare/IT VP and consultants, 2006-2008

  • Managed all calendar details and travel for vice president and consultants
  • Set up meetings with chief executive officers and clients for vice president and consultants
  • Acted as liaison for consultants with clients and internal administrative work, setting up and completing performance reviews and expenses
  • Edited and proofed client proposals and documents. Supported client projects
  • Collected proposals, legal documents, deliverables, and intellectual capital for company information research library
  • Prepared internal and client communications.Received recognition for using intranet database to store client documents

Confidential, Chicago, Illinois
Executive Assistant, Global Consumer Industries and Retail Practice Leader and Vice President, 2002-2005

  • Acted as key contact for practice leader and vice president. Compiled client information and delivered customer service. Updated practice qualifications, global rosters, and intellectual capital
  • Supported vice president and client team to accomplish tangible results and maintain long-term relationships with leading national retailers, pharmaceutical companies, office supplier technology superstores, national grocery retailer, major home services company, electronic national retailer, and major automaker
  • Coordinated travel itinerary to six Asia-Pacific countries for vice president, including World Economic Forum conference
  • Created database for vice president's client documents, communications, and intellectual capital for immediate access that was used as a company-wide model

Senior Administrative Assistant, Operations Practice Leader and Vice President, 1996-2002

  • Delivered customer service to clients and consultants to expand business and create loyalty. Provided administrative support and facilitated major off-site practice meetings and worldwide officers meetings
  • Acted as alumni team member coordinator, facilitating alumni events and mailings
  • Edited and proofed client proposals and documents, consistently meeting tight deadlines

Administrative Assistant, Consumer Industries and Retail Practice, 1991-1996

  • Produced, edited, and proofed proposals, presentations, spreadsheets and databases
  • Received team award for coordinating and producing confidential client documents for major automaker

Education

B.A., Art History
Certification English as a Second Language (ESL), Literacy Works

DEVELOPMENT

Environmental Crisis & Economics of Environmental Policy

Computer Skills

MS Outlook, Word, Excel, PowerPoint, Filemaker Pro, Internet, Intranet, Macintosh applications, quickly learn new systems

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