Executive Assistant Branch Manager Resume

Professional Skills Summary
I possess excellent people, customer service and leadership skills, as well as extensive sales experience. I work well with a team or individually. Highly organized, self disciplined, motivated and hard working, I bring with me bi-lingual skills and international experience, understanding cultural differences and practices. I am seeking a challenging position where I can make a meaningful contribution to the company and team.

Key Accomplishments:
Internship, Confidential, Istanbul Turkey Sept. 2006 - Dec. 2006

I was 1 out of 21 candidates chosen as a management trainee out of a pool of 4,000 applicants.
Achieved a 95 score on the TOEFL Test (Internationally recognized "Test of English as a Foreign Language").

Professional Experience:
Executive Assistant Branch Manager, Confidential, Istanbul Turkey Dec. 2006 - Sept. 2008
Managed all daily operations of a busy 7 person branch, including but not limited to:

Supervised staff - counted registers at the end of each day to ensure accuracy of the banks against number of transactions.
Provided all customer service - opened accounts, provided loan evaluations & approvals. Handled customer complaints, solved problems related to their accounts (discrepancies and claims) and their credit cards (customer misunderstanding regarding service/product details related to their credit cards) and counseled customers on credit card debt.
Performed all transactions related to loan contracts and registration.
Provided all marketing production and sales for HSBC Bank products such as insurance, credit cards, POS machines, mortgages, personal & vehicle loans, retirement plans and commercial credits. In addition, aggressively went out and found new customers (off site sales), soliciting people on the street, visiting neighboring businesses, setting up booths at the post office to sell bank products.
Opened and closed the bank - Average work day usually started at 8:30am and ended at 10:30pm, 5 days a week, in addition to working on Saturdays until 1pm.

Marketing Assistant, Confidential, Istanbul Turkey July 2006 - Sept. 2006
Received extensive marketing and sales training as well as a thorough education about the Life Insurance industry.

Education:

Bachelor's of Science, Economics

Language Skills: Turkish and English.
Proficient Computer Skills and knowledge: Excellent knowledge of Microsoft Word, Excel, Power Point and Outlook.
Certification: TOEFL IBT Overall Score: 95 October, 2011

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship