SUMMARY

• Business technology executive offering an impressive record of success leading sizable top-performing teams (46-60 internal plus external consultants and shared resources) in all aspects of information systems technology and operations. Known for loyalty, commitment, and the ability to retain existing and generate new revenue.
• A proven leader who believes in world class corporate Information Technology:
• Recruit and develop world class talent
• Concentrate on customer satisfaction
• Build cohesive plans that gain consensus by synthesizing inputs from all vested interests
• Develop a collaborative relationship with internal and external partners
• Adapt quickly to changing business requirements, market conditions, and emerging technologies
• Achiever of exceptional results with limited resources. Strategic and solutions focused – see the “big picture” — assess needs, goals, and operations, and develop cutting-edge solutions to meet existing and future needs. Encourage creative, “out of the box” thinking within traditional, conservative environments.
• Participate in corporate growth planning, coordinating strategic plans, and business technology plans to support future business technology direction.

Management Expertise

• Profit Enhancement/P&L
• Customer Focus
• IT Management
• Business Process Improvement
• Budget/Financial Management
• Enterprise Architecture
• IT and Corporate Governance
• ITIL, SOX, and PCI

• Risk Management
• Vendor Contract Negotiation
• Team Building & Development
• Strategic & Tactical Planning
• New Services/Technology Delivery
• “Green” Initiatives
• IT/Business Alignment

• Project Portfolio Management
• Cost Control & Optimization
• Talent Acquisition and Development
• Organizational Design and Restructuring
• Executive Leadership
• Social Media Marketing

Technology Expertise

• Systems Integration/ Implementation
• E-Commerce Strategy and Delivery
• Virtualization
• Agile development methodologies
• J2EE, WebSphere, and .NET

• Service-Oriented Architecture
• Technical Infrastructure
• Web 2.0/3.0
• Database and Warehousing: DB2, SQL ,and Oracle
• ERP/CRM
• Cloud Computing

• Help Desk/Client Services Operations
• Legacy System Re-engineering
• Business Continuity/Disaster Recovery Initiatives
• Mainframe systems and web based development

Career Synopsis
Confidential,Basking Ridge, NJ (December 2007 – Current)
ACS, A Xerox Company, is a global leader in business process and information technology services that covers a lot of ground, from finance and accounting, and transaction processing to IT outsourcing, human resource services and customer care.

Senior Director

• Define architecture roadmap and standards for Service Oriented Architectures (SOA) include redesign of legacy systems into component and services.
• Participate in an initiative to transform the division into a service based model, using ITIL principles. Part of a core team to implement the Incident Management, Change Management and Problem Management process.
• Negotiate/renegotiate service contracts saving association 43% of budget.
• Manage the re-platform of AIX based applications to Linux running in a virtual environment. ROI for this project is $3M over 3 years.
• Lead the design of a virtual infrastructure that consolidated 900 servers down to 51. Saving $5.8M over 3 years.
• Define and execute technology strategies across business segments and locales, including virtualization, SaaS/cloud computing migrations, and other pragmatic business-technology implementations.
• Ensure back office and web based claim systems infrastructure was capable of processing 200 transactions per second and 1.5 million transactions daily.
• Provide corporation with strategic leadership in the area of Cloud Computing including PaaS, IaaS, and SaaS.
• Implement a contingency plan to ensure critical systems were available during a disaster, and that a backup plan was implemented for all critical systems.

Confidential,New York, NY (December 2005 - December 2007)
Duane Reade\'s conveniently located stores carry an extensive assortment of items, including those from the pharmacy as well as vitamins, nutritional products, cosmetics, greeting cards and photo processing. The company has ranked as the fastest-growing drugstore chain in the industry, and is number one in sales per square foot.

Senior Systems Manager

• Architected the re-design of the sales, financial and distribution mainframe system to enable the support for new sales models, real-time availability calculations using a data warehouse, and an integrated workflow/tracking system.
• Created roadmap to modernize over four million lines of legacy COBOL code utilizing SQL interfaces with minimal changes to existing code base.
• Directed the development and implementation of IT governance to guarantee SOX compliance and to ensure successful SAS/70, PCI, and other external audits. Effort preserved over $4M annual revenue.
• Established Project Management Office (PMO) to ensure first pass yield of development projects, increase business and IT communications, and become a more pro-active environment. Effort increased annual revenue from customized development projects $500K, decreased development turnaround time over 60% and increased customer satisfaction over 75%.
• Designed Enterprise Architecture that leveraged existing legacy IT architecture to build a web services/service-oriented architecture eCommerce system. Effort allowed company to retain $1M in revenue.
• Negotiated lease of new headquarters saving $1.2M over 5 year period. Negotiated/re-negotiated numerous contracts cutting expenses 35%.
• Guided a business continuance/disaster recovery offering to satisfy customer’s compliance requirements. Effort projected to grow annual revenue $750K and was pivotal in retaining and attracting new customers.
• Guided marketing department in re-branding the company showcasing its rich history of success.
• Established a standardized process to streamline development, testing, approval and release of application and operating systems software for over 250 remote locations.
• Developed strategic plans to outsource back office processing to a fully integrated, proprietary ERP solution. Effort eliminated legacy mainframe and associated software saving company over $2M in lease payments and increased productivity by 50%.
• Led development of proprietary Business Intelligence decision-tools for senior leaders to assess and analyze customer trends and improve customer utilization, resulting in a 48% increase in customer satisfaction.

Confidential,Camp Lejeune, NC (January 1998 - January 2005)
The United States Marine Corps (USMC) is a branch of the United States Armed Forces responsible for providing power projection from the sea, using the mobility of the United States Navy to deliver combined-arms task forces rapidly. It is one of seven uniformed services of the United States.

Confidential,2001-2005
Previous Positions: Senior Analyst, (1998-1999), Security Engineer (1999-2001)

• Formulated strategic plan to ensure corporate systems, networks, and information are secure against all intrusions, breaches, and losses. Instituted intrusion detection, multifactor authentication, and encryption. Resulted in no failed tests by external testing providers and no breaches or loss of information.
• Designed disaster recovery/business continuance plan to ensure system availability.
• Deployed the Camp Lejeune Data Center to Camp Fallujah.
• Brought all systems into Y2K compliance, ensuring limited downtime.
• Implemented an organizational development plan for information technology. Effort increased employee morale and skill levels of IT personnel and improved customer service.
• Implemented both Network and Server based Security Tools for both detection and protection. Transformed traditional networking protocols to more secure SSH Based protocols.

Certifications

• MSCE - Microsoft Certified Systems Engineer
• MCT- Microsoft Certified Trainer
• CEH - Certified Ethical Hacker
• CCNP - Cisco Certified Network Professional
• ITIL v2 - Information Technology Infrastructure Library
• PMP – Project Management Professional

Education