Summary of Qualifications
IT industry leadership: 25 years Project/Program Management: 14 years Hands-on IT network engineering: 10+ years Lecturer / Adjunct Professor of IT: 15+ years Degrees: MBA, Masters and Bachelors in IT Certifications: Project Management, ITIL Strategic, tactical, operational planning LAN, WAN, voice systems expertise Extensive experience in education and outsourcing IT financial management systems experience Budget and revenue oversight: $10m+ 3600 communications and relationship management
MAJOR IT ACCOMPLSISHEMENTS - EDUCATION SECTOR
Designed and implemented the campus local and wide area networks Directed the design and implementation of telephone systems for the new headquarters location Designed and implemented the district’s local and wide area networks Managed the redesign and upgrade of district’s wide area network and Internet facilities Oversaw the redesign of core elements of the state-wide WAN, video conferencing, and network security systems PROFESSIONAL EXPERIENCE
Confidential,: 2001-PRESENT
Senior IT Financial Analyst: Confidential- Global Outsourcing / Program Management 6/10-present
Manage global IT infrastructure financial processes for outsource customer – Warner Bros. Manage international third party vendor contracts Oversee IT capital budgets, operational budgets, IT project cost controls, and asset management Education and Government Specialist - Global Outsourcing / Program Management 6/08- 6/10
Managed the design and implementation of IT technology for education and government clients Developed detailed scopes of work, project plans, and project budgets Managed customer-vendor relationship and communications Technologies implemented included local and wide area networks (LAN/WAN), internet, web hosting, voice systems including PBX and VoIP, and network security Regional Manager – Global Outsourcing / Program Management Office (PMO) 6/03-6/08
Oversight of seven IT outsourcing engagements for global customers based in the western U.S. Managed 16 program managers and 100+ matrix managed IT staff globally Responsibilities included account governance, executive level customer and vendor relationships Supervised contract compliance, service level agreements, while providing escalation support Directed financials, profit and loss, and budgets for accounts with revenues of $10m to $190m Supervised customer’s LANs, WANs, VoIP telephone systems, and network security technology in 30+ countries IT Program Director - Confidential- Program Management Office (PMO) 2/01 – 6/03
Managed the global IT outsource engagement for customer News Corp. and their Fox subsidiaries Held bottom-line accountability for contract compliance, service levels, and issue escalation Oversaw the design, implementation, and operations of the global 2,000+ site WAN, network security, and web hosting in 15 countries OTHER INDUSTRY EXPERIENCE
Director of IT Infrastructure - Confidential, 6/99 – 2/01
Managed all IT infrastructure for North American securities broker-dealer and financial advisory division Managed staff of network engineers, telephone technicians, contractors, and project managers Held overall responsibility for all MS Windows servers, LAN/WAN, imaging, and voice systems operations Provided strategic, project, operational, contingency, and disaster recovery planning Oversight of technology evaluations, network designs, and date center designs Managed capital budget, operational budgets, vendor relationships and contracts Senior Project Manager - Confidential,9/96 - 6/99
Managed projects in Western United Sates, Latin America, and Asia/Pacific for Corporate IT division Developed project plans, resource allocation, budgets, and global vendor coordination Performed hands-on implementation of Cisco and Bay Networks routers, switches, and firewalls Managed telephone and data cabling installs for new buildings construction for all divisions Senior IT Systems Engineer, Confidential,Anixter 9/93-9/96
Designed, and implemented LAN/WAN hardware, remote access, VPN, and network security systems for customers in education, local and federal government agencies Provided Cisco, Nortel/Bay Networks, 3Com, and IBM network equipment designs to customers Senior Network Engineer – Confidential,World Vision 6/83 – 9/93
Designed, installed, ran operations of Local and Wide area networks Designed and configured Cisco routers and switches, Novell, MS Windows, and UNIX servers Designed and implemented Avaya, Nortel, Siemens, Fujitsu Toshiba PBX and voice systems Provided IT strategic, tactical, operational, and disaster recovery planning, and technology testing support
ACADEMIC EXPERIENCE
Confidential,9/90 – present
Teach evening graduate and undergraduate classes in IT Strategic Planning, Project Management Business Management, Local and Wide Area Networking (LAN/WAN), Office Automation Applications for Business, Computer Hardware and Software technology, Telecommunications, VoIP, Wireless Technology, Server Administration, Network Management, and Tariffs and Regulations Degrees & Certifications Masters of Business Administration
Masters of Science in IT: Telecommunication Management
Bachelors of Science in IT: Networks and Telecommunications focus
Project Management Professional (PMP) certified
Information Technology Infrastructure Library (ITIL) Certified: Foundations, Continual Service Improvement (CSI)
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