Seafood Rep Resume

SUMMARY
Accomplished professional with experience in technical duties and project management skills with proven ability to develop, initiate and direct policies and programs to increase overall effectiveness of the organization. Open to new ideas and committed to learning. Effective communicator with focus on customer needs, seeking employment with a company that values professionalism, results-oriented, and ethical staff.

EDUCATION
Bachelor of Science in Technology Management
Associate of Science in Drafting & Design Technology

SKILLS
AutoCAD
Geometric Dimensioning & Tolerances certified
Positive Reinforcement leadership
Microsoft Suites
Green Living Certified
Train the Trainer LOTO certification
Active listener to find customer needs
Proficient written and verbal communication skills
Experience in the restaurant and retail industries provided insight to be successful in sales
Leadership qualities gained through project management and coaching

WORK EXPERIENCE

Seafood Rep
12/11-current, Confidential, Madison, WI
Helping customers with questions about our seafood selection, ordering fish for the next day, cleaning up shop, customer service!

Server
6/11-12/11, Confidential, Madison, WI
Customer service oriented, strong commuication skills, and custmoer realtion skills present.

Engineering Technician
4/2009 - 1/2011, Confidential, Waunakee, WI
Received "above expectations" for business ethics and values; ratings, on all performance reviews.
Worked closely with Maintenance personnel to create all Preventive Maintenance procedures for a newly constructed manufacturing zone of the facility
Project management in creating and implementing the Lock-Out/Tag-Out (LOTO) Program within the facility
Traced out and labeled product lines along with other process material lines.
Used AutoCAD to draw up Process & Instrument Diagrams (P&IDs)
Electrical Schematics were designed working alongside of the electricians and electrical engineer.

Contractor
7/2008 - 4/2009, Confidential, Madison, WI
Accepted assignments of labeling, electrical drawings and instrumentation drawings of pneumatic and other Programmable Logic Card (PLC) based control systems at Scientific Protein Laboratories.
Designed Motor Control Centers, Electrical Panels, Lighting Schedules, and other Electrical and Instrumental Drawings with supervision and support of the Controls Engineer
Mechanical Designer 8/2007 - 12/2007, Franklin Fueling Systems, Madison, WI
Performed day to day hourly staff functions in the facility to learn the ins and outs of all the products designed in house and the impact of design changes on production processes
Drafted in-house pieces of equipment used in assembly procedures

Engineering Technician
8/2005 - 7/2007, Confidential, Sun Prairie, WI
Improved efficiency by working closely with Engineers to develop a program within AutoCAD
Designed site plans to allow maximum potential income per customer requests.
Designed Building Permit Plans to allow for construction to commence
Using the Permit plans, counted out the parts for the Bill-Of-Materials, pertaining to that specific structure

Service Industry
1/2001 - 7/2005, Restaurant industry and retail sales
Listen to customer needs.
Built long-term relationships with cliental.
Strived to up-sell product lines to increase revenue flow for company
Identified new ways to compete and improve customer experiences to position the company as the best restaurant choice in the market.

AFFILIATIONS
03/2010-present: Confidential; JV head coach, Varsity assistant coach
04/2002-7/2005: Confidential; assistant coach

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