SKILLS SUMMARY

• Over 10 years experience in instructional design
• Five years previous payroll experience
• Strong computer and technology skills Highly focused on customer service and satisfaction
• Analytical, detail-oriented, and fast-learning Conscientious, dedicated, and a team player

PROFESSIONAL EXPERIENCE

Confidential, Villanova PA 5/2011 to 12/2011
Leading institution of higher learning in the Big East
e-Learning Specialist (part-time)
Core Task: Migrate e-Learning courses to a new learning management system (LMS)
Accomplishments:

• Migrated content more than 50 courses into the new Blackboard Learning Management System (LMS)
• Interacted effectively with professors to efficiently and effectively present their courses in Blackboard
• Created several “how to” documents presenting specific, key procedures for using the Blackboard LMS
• Proposed and submitted to management and colleagues improvements to Blackboard and the migration process

Confidential, Horsham, PA 4/2005 to 5/2009
Digital cable television equipment and wireless communications device manufacturer
Senior Content Developer
Core Tasks: Work collaboratively with subject-matter experts and other key groups to design and develop interactive e-Learning courses; based on analysis of complex content source information, design and develop instructional sequences consisting of screen text, graphics, and assessment and review questions; review, revise, and deploy e-Learning to the appropriate target audiences
Accomplishments:

• Designed and developed approximately 20 self-paced, interactive web-based training (WBT) courses for the operation of sophisticated digital cable television networks and equipment
• Awarded the Society for Technical Communication’s Award of Merit for two of the courses
• Received the Bravo Award for maximizing the full potential of the training groups Learning Management System (LMS)
• Implemented improvements to the WBT course development and registration processes through contribution to the on-going project to improve and refine the groups processes

Confidential,Warminster, PA 12/2001 to 2/2004
Government contractor specializing in the development of interactive, computer-based training programs
acquired by SRA in 2005
Instructional Design Analyst
Core Tasks: Work collaboratively with subject-matter experts and other key groups to design and develop WBT; analyze complex content source information and design and develop screen text, graphics, and assessment questions and exercises based on this information; deploy WBT courses to the appropriate target audiences
Accomplishments:

• Designed and developed the following web-based training (WBT) programs for the US Army: The Force XXI Battle Command Brigade-and-Below (FBCB2) system, the Common User Installation Transport Network (CUITN), and the Brigade Subscriber Node (BSN)
• Designed and developed classroom training materials for the Information Assurance Management Assemblage (IAMA) for the
• US Army
• Designed and developed a web-based airport security training program and classroom training materials for the Canadian Air Transport Security Authority (CATSA)

Confidential,University Park, PA 1/2000 to 5/2001
Penn States Instructional Systems program is one of the most prominent and well-recognized programs for research in Instructional Systems Technology in the world.
Program Coordinator
Core Tasks: Coordinate the implementation of a classroom technology integration certification program known as TICKET for teachers at ten University branch campuses; evaluate instructor candidates’ credentials and sample course outlines
Accomplishments:

• Recommended instructors to Instructional Systems Department faculty members based on instructor evaluations
• Conducted a mass mailing marketing the TICKET program to the various campuses to locate qualified instructors

Confidential, Philadelphia, PA 4/1999 to 1/2000
Global consulting, tax and auditing firm
Consultant/Unit Leader
Core Task: Coordinate the design, production, and testing of computer-based training (CBT) programs for the operation of complex enterprise resource planning (ERP) software applications
Accomplishments:

• Provided CBT design and development software training to team members
• Translated some of the CBT programs into foreign languages
• Provided management with thorough performance reviews of my immediate team members

Confidential,Training and Performance Systems, Roseland, NJ 9/1994 to 4/1999
World leader in payroll processing and human resources management
Program Designer
Core Tasks: Design, write, and develop CBT and assessment programs for complex payroll and human resources software applications; coordinated the design, development, testing, and foreign language translation of CBT and assessment programs
Accomplishments:

• Interacted effectively with a variety of payroll subject matter experts, including those connected with the implementation, training, sales, and operations functions
• Gained key payroll knowledge and awareness of the payroll cycle, various payroll schedules, tax deductions, wage garnishments, tax reciprocity, special checks, and payroll reporting
• Designed, wrote, and developed approximately 12 comprehensive, highly-interactive, CBT and assessment programs/modules
• Awarded the PC Payroll for Windows Time-to-Market award as a member of Windows payroll team
• Created unique interactive experiences and development utilities through extensive knowledge of CBT authoring (programing)

SOFTWARE SKILLS

Microsoft Office (Word, PowerPoint, Outlook, Excel) Blackboard LMS
CertPoint (formerly Vuepoint) LMS Adobe Acrobat (full version and Reader)
Captivate Corel PaintShop Pro
Flash

EDUCATION

MASTER of SCIENCE
BACHELOR of SCIENCE