Branch Manager Resume

Senior Vice President Operations

Solutions-focused, results driven Senior Manager, with executive level strategic decision making capacity and a 30+ year record of achievement and demonstrated success in highly competitive mortgage markets along with a solid track record in recruiting hiring and training mortgage professionals and setting up multi-state branch operations. Highly skilled in the management of P & L, budget, staffing and technology related to loan origination. Strong marketing and operations background in residential and small commercial lending with demonstrated success in increasing profits, growing revenue, driving change initiatives, streamlining operations and building high performance teams. A Hands-on leadership style with excellent communication and training skills that continually drive focused teams toward performance excellence.

Demonstrated accomplishments in:

Strategic Sales Planning
Sales Growth & Capture
New Product Launch
Business Plan Development
Recruiting & Team Building
Credit and Risk Management
Operations Performance Improvement
Compliance Federal and State
Customer Service
Relationship Management

Professional Experience

Branch Manager - Peoples Mortgage 9/2011 - Present
Startup Retail Branch office in Denver

Provide strategic direction for planning, budgeting and expansion.
Set up successful retail
Recruited and hired staff along with setting up business processes, functions, and procedures for successful branch

Senior Vice President of Operations - Confidential, 9/1995 - 7/2011
Builder affiliated Mortgage Company doing business in 14 States. Operations responsibility for Origination, Processing and Closing with up to 250 plus employees and 25 branches including retail spot origination in Denver.

Provide strategic direction for planning, budgeting and expansion.
Instrumental in complete turnaround of underperforming Branches
Responsible for recruitment, training and technology development for staff of up to 250.
Coordinated and managed the licensing of new and existing LO's and Processors to meet state and federal requirements
Set up and managed first time homebuyers seminars and follow-up programs to increase home sales and loan capture.
Implemented and Managed finance training seminars for hundreds of sales agents and realtors every year.
Instrumental in the selection and implementation of three LOS's in 16 years.

Regional Vice President - Confidential, 1993 - 1995
Set up retail and wholesale branches for startup TXT a bank charted Division of CTX.

Set up successful retail and wholesale operations in three states.
Recruited and hired staff along with setting up business processes, functions, and procedures for successful branches.

Regional Vice President - Confidential, 1982 - 1993
Set up and managed very successful multi-state wholesale and retail branch organization.

Set sales objectives and formulated successful business expansion plans.
Identified numerous opportunities for strategic alliances and partnerships to further business goals.

Regional Vice President Branch Operations - Confidential, 1977 -1982
Managed over 100 employees in Retail Banking and Mortgage Lending.

Very successful in setting up Builder relationships and Realtor loyalty programs.
Introduced and provided state of the art recruiting and training programs.

Regional Vice President - Confidential, 1973 - 1977
Responsibly for multi-state Savings and Loan operations.

Had full management responsibilities for Loan origination, Processing, Closing, Appraisal and Underwriting.
Developed and implemented far reaching and innovative Sales training curriculums,

Designations

DE Underwriter 1992-1995
Licensed Appraiser 1994 -1998
Colorado Real Estate Broker 1983 -1988
NMLS License #165872
Colorado License
Arizona License
Washington License

Education

BS
MBA Finance

**** References Provided Upon Request *****

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