Customer Service Associate Resume Mesa, AZ - Hire IT People

SUMMARY:

Proven background in team leadership (5+ years) and training, helping to boost operational effectives and revenue generation results.
Recently completed a BA in Design Studies in Digital Culture, with a goal of using training in entry - level audio/visual and mobile development roles.
Exceptional ability to communicate complex ideas to customers and other stakeholders.

PROFESSIONAL EXPERIENCE:

Confidential, Mesa, AZ

Customer Service Associate

Responsibilities:

Work closely with customers to answer questions and to aid in home/commercial project success.

Confidential, Chandler, AZ

Shift Manager

Responsibilities:

Directed a shift team in delivering the highest level of customer service, leading to increased sales.
Organized, reviewed, and counted inventory orders of 120+ products per shift.

Confidential, Chandler, AZ

Shift Manager

Responsibilities:

Provided a high level of customer service through customer education and product demonstrations.
Facilitated team training for new hires to ensure consistent and efficient delivery of service.