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Customer Service Associate Resume

Mesa, AZ

SUMMARY:

  • Proven background in team leadership (5+ years) and training, helping to boost operational effectives and revenue generation results.
  • Recently completed a BA in Design Studies in Digital Culture, with a goal of using training in entry - level audio/visual and mobile development roles.
  • Exceptional ability to communicate complex ideas to customers and other stakeholders.

PROFESSIONAL EXPERIENCE:

Confidential, Mesa, AZ

Customer Service Associate

Responsibilities:

  • Work closely with customers to answer questions and to aid in home/commercial project success.

Confidential, Chandler, AZ

Shift Manager

Responsibilities:

  • Directed a shift team in delivering the highest level of customer service, leading to increased sales.
  • Organized, reviewed, and counted inventory orders of 120+ products per shift.

Confidential, Chandler, AZ

Shift Manager

Responsibilities:

  • Provided a high level of customer service through customer education and product demonstrations.
  • Facilitated team training for new hires to ensure consistent and efficient delivery of service.

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