Sr. Technical Analyst Resume

Professional Summary

An experienced professional with a solid background in Business Finance, IT, HR Outsourcing, and Stock Brokerage firm.
Business System Analysis, Requirements and Technical Specifications expertise.
Good communication skills with all levels of the managers, team members and end users to coordinate job tasks.
Fully bilingual in English & French languages.
Highly motivated, self-starter able to work independently and collaboratively within a diverse technical team.

Work Experience

Confidential,Little Falls, NJ 10/2006 - 05/2007

Sr. Technical Analyst:
Lead a team of 5 staff members for a major client (Chevron/Texaco) to administer their HRO system. Develop business requirements documents, technical specifications, test plans, and implement into production. Create documentation and training materials for transitioning work to Production Operations team locally and offshore. Resolve issues resulting from interfaces, such as files validation submitted from the client & vendors, system cycle schedule issues, timely completion of the system cycle and its accuracy. Upgrade and document processes to improve the efficiency of the current system. Coordinated Annual Rewards project with the web development team for the users to log on & view on the website.

Confidential,Bridgewater, NJ 01/2006 – 09/2006
Configuration Analyst (Implementation Delivery Group):
Maintain the setup of the client (Lucent Technologies) H&W system, resulting from Annual Enrollment and change orders. Analyze requirements, specifications, configurations, test plans, testing and implementation setup. Managing ongoing production issues, batch scheduling and job abends. Maintain a log of changes implemented such as, error message, resolution, status, and the individual who resolved etc. Create a periodic report for the status.

Confidential,Boonton, NJ 08/2002 - 12/2005

Systems Analyst:
Did systems analysis to enhance the performance of the current system with upgrades and modify the business module to give prompt response on customer queries & business operations methodologies.

Confidential,Whippany, NJ 02/1999 – 10/2001

Scheduling & Implementation Analyst:
Mainframe scheduling and implementation, performed migration of all changes made to the production batch environment; Created and maintained all batch schedules; Maintained and enforced schedule history documentation; Performed impact analysis on all schedule changes; Designed and implemented new utilities to resolve scheduling concerns; Performed analysis of batch job delays, failures in production and resolved through JCL, scheduling (Control-M) and program changes; Maintained contention’s database and documented CLIST for queries.
Enhanced performance of the daily batch production jobs by resolving execution time and job failures of critical job streams via scheduling (CONTROL-M), JCL and program changes (COBOL).

Confidential,Parsippany, NJ 06/1998 – 02/1999 Systems Analyst:

Participated in Y2K project team of professionals at Bear Stearns; Tested production job streams in parallel environment; Wrote DYL Vision script to prep the VSAM files; Analyzed job failures and rectified problems; Used Control-M/R/O to rectify schedules and to restart jobs.
Developed scripts in DYL Vision to test Y2K data and resolved job failures.

Confidential,Montreal, Quebec 04/1995 – 11/1997 Systems Analyst:

Responsible for analysis of current financial and management systems; Submitted proposals for modification and enhancement; Integrated the specialized invoicing system with ACC PAC Plus; Managed production control and accounting functions.
Integrated ticketing and invoicing system with ACC PAC and saved 8 hours of work time per day.

Confidential,Quebec 07/1987 – 11/1992

Fixed Assets System Analyst:
Coordinated the integration of Aligro division with Quebec division’s fixed assets system (Masterpiece); Analyzed and prepared, capital expenditure and cash flow summary reports; Developed workshop accounting and minor projects systems; Maintained budget control for work-in-progress projects i.e. Equipment purchase, Construction and Leaseholds for stores, warehouses & offices. Ran periodic depreciation on all the fixed assets for both Quebec and Ontario Division; Developed and ran depreciation projection reports in parallel environment for budget forecast.

Re-designed depreciation reports and saved 60% of execution time. Technical Skills

LOTUS NOTES, MAESTRO, CONTROL-M/R/O, CHANGEMAN, PLATINUM, DB2 (SPUFFI), Rapid SQL, DYL VISION, OS390 MVS, JCL, TSO/ISPF, CICS, VSAM, FILE-AID, COBOL, FTP, UNIX, Microsoft suite of products.

Education

Cisco Routing 1, 2, 3, & 4 for CCNA

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