Siebel Configuration Resume

OBJECTIVE:-

To work in a highly disciplined and well-organized environment where I can enjoy challenges working with a highly motivated group of professionals with much achievement oriented with a determination to succeed with be definite advantage for overall company and professional growth.

DETAILS OF EXPERIENCE:-

Worked at ITC Infotech since 7th July 2008 and continued at IBM as-of-now.

Company :

Confidential,
Associate IT Consultant
Tremendous induction training program
Confidential,
Siebel Configuration,
West Jet Airlines Project
Confidential,
Siebel Admin,
Mexicana
Confidential,
Siebel Admin,
Airlines Project
Confidential,
Siebel Administrator,
BAS

CERTIFICATIONS :

‘Siebel 8 Consultant Certified Expert’ Recognized by The Oracle Certification Program

‘Loyalty Certified’ by ITC InfoTech Company

Done ‘Quality Certification Program’ test by ITC Info Tech Company

Key Skills:

· Knowledge on Siebel Configuration, Loyalty Management

Tools Usage &Platform

Siebel Application Client and Tools
Eclipse
Windows, Unix

PROFESSIONAL EXPERIENCE :

Siebel Configuration, Confidential,Siebel CRM

Reported to project manager, West Jet Project, Responsible for Loyalty Service and integration modules. Strengths in Siebel Configuration,work flows.

Project Title : Confidential,
Client : Confidential,
Location : Canada
Environment : Siebel Client & Server, Dev instance, Data Power.
Testing Tools : Siebel Tools, SQL Server, and Eclipse.
Role : Siebel Configuration
Team Size : 40

Responsible for monitoring batch files, inbound and outbound generated periodically.
Collected batch files in relevant FTI folder.

Checked the file format
Folder location depending on the source, because each source has its own FTI shared.
Prepared weekly status report of number of files generated and updating to respective Clients.

Responsible for creating loyalty members and assigning the position, responsibilities and role especially for testing purpose.
Involved in CR-29 this is for the status of the Service Request field is Open, then automatic non-editable function should process at real-time application.

Proof of Concept for Confidential,Client location Mexico.

Role: Siebel Administration, Siebel Integrated.

Mexicana airlines project is to create a real-time client application, for maintaining the details of customers and the respective transactions in the secured server. Two modules Loyalty and integration is being introduced. The details do vary like customer may be loyal or biased.

Responsibilities under Loyalty application:

User creation
DB Extraction for testing purpose.
Checking the status of servers and data flow..

Support for BAS

Responsible for Health check of Server Groups Enterprise Gateway & EIM for one division
Verifying Set-ups for executing multiples batch and real time tasks.

EDUCATIONAL QUALIFICATION:-
B-tech [IT]

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