Software Engineer Resume

Technical Expertise

Languages
HTML, SQL, XML, VBScript, JavaScript, VB.NET, ADO.NET, C++, Java (JSP, Servlet), J2EE, ASP.NET
DBMS
MS SQL Server, My SQL, Oracle 10g (Developer, Designer, DBA)
Development Tools
Ajax, Visual Studio.NET, Crystal Report & Enterprise, Jbuilder, Visual Source Safe, Visual Studio.Net, UML, Perforce

Professional Experience

Software Engineer, Confidential,Santa Clara, CA 10/2006-present

Customized and maintained the support consoles of our proprietary software on Six Sigma/IT/PMO project portfolio management, for customers including DuPont, Abbott, Verizon, USPS, Lenovo, Xerox, Sutter Health, Eli Lilly, Cigna, Baxter, Providence, United Airlines, et al.
Troubleshot and solved urgent issues from customers in production environment in a timely manner.
Integrated customers’ systems to a newer version using Perforce.
Optimized the finance model of our product through UI, data storage, workflow, data migration and finance reporting.
Customized the timesheet/status reporting module upon customers’ request.
Designed data-driven reports on project/financial tracking and resource allocation, using XML/Excel/PPT formatting and data conversion.
Participated in QA tasks to thoroughly examine system functions, reliability and accuracy.
Optimized product performance with database analysis tools, logical indexing and query design.
Contributed to the optimization of internal processes to manage tickets and ensure effective communications with clients.

Application Developer, Confidential,Cleveland, OH 02/2005-10/2006

Primary Developer and Technical Support for Mittal Steel (Cleveland) Corporate intranet:
Optimized an online database querying system to support Complex Queries and Web Charting. Tools: Hierarchical GUI, COM object and Excel automation
Designed and developed an online order control system to coordinate online orders with the sales plan. Tools: ASP, SQL Server procedures and UDF

Designed and implemented a steel-producing scheduling tool to boost productivity and ensured on-time delivery. Software supported order searching and interactive reporting. Tools: VB.NET, SQL Server triggers
Interpreted system requirements from clients. Trained and assigned tasks to team members. Prioritized and coordinated group activities to ensure quality, functionality and timely completion of deliverables. Results exceeded customers’ expectations
Primary Developer of two E-commerce applications with ASP.NET
Confidential,a website for vision-impaired customers with the aid of screen readers.
Confidential,a jewelry site featuring “Design your own rings” with animated visual representations
Developer of a Deployment Application to synchronize database contents with the latest governmental regulations. Tools: SQL Server XML Import through DTS package and .NET System.IO
Programmer of a web-based POS system for quick order entry through bar code scanners, optional customer account set up, and order creation with automatic receipt printing. Tools: C#, ActiveX.
Developer of a Content Management System (CMS) for Confidential,System featured dynamic and user-maintainable page content. Tools: XML and XSL Conversion, OLEDB, VB.NET
Troubleshooter for Confidential,Identified problems and resolved urgent and critical technical issues via revising relevant codes. Tools: JScript
Consultant to SCK graphic design division on browser/platform incompatibility problems through the implementation of CSS and JavaScript

Application Developer, Confidential,Cleveland, OH 11/2003-02/2005

Primary Developer of Confidential,-- A web application for customers to place pickup orders online from registered restaurants. Tools: ASP, Visual Interdev, VB, COM, Active X, SQL Server 2000 and Crystal Reports. Functions fulfilled:

External Web: customers could search and order meals online. Tools: Viaklix

Automatic Order Transmitting System: Programs continuously generated order reports for stores. System supported multiple instances of client dlls running simultaneously. Tools: Crystal Merge Module, Lead Eprint, TCP Clients and Fax component

Internal Web - Store owners could login to their secure client session and configure menu item options, add new stores, set up menu schedules, customize web graphics and design email marketing campaigns.

Broadcast mailer to send out client-specific bulk emails with dynamic HTML content as an effective marketing tool.

System Administration: Administrators could search for past orders, process credit card charge, generate invoices and view business reports online.

Data Loader: Program performed automatic data upload through business card scan and manual data entry.

Active X component programming and deployment to consolidate order items, process coupons, generate client payment data, parse and track campaign links, launch mass emailing campaigns, and validate delivery radius. Tools: Map quest, ANSMTP, Ado

Web Reporting: Upgraded CR 8 to CE 10, Installed CE 10 on server side, configured crystal web services, customized environmental settings through Admin Launch pad and performed IIS 6.0 Server extension mappings, provided support on business reports upon clients’ requests.

Education:

MS in Management Info. System1999

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