Sr. Microsoft Engineer
Summary
I currently hold over 12 years of experience in the Architecture space managing a broad range of technical infrastructure project activities including; IT Departmental Management, Full Life Cycle ProjectManagement,Microsoft Best Practice Based Methodologies,Requirements Development,Strategic Planning, Risk Management &Systems Analysis,Product Lifecycle Management (PLM) and GAP Analysis. I have ensured that goals of the project are accomplished within prescribed time frame, funding parameters, and agreed-upon scope.
My skills have been built and are based on theplanning, design, development, testing, implementation, and operations turnover. I offer strong technical management skills in the IT infrastructure space, with an excellent grasp of technology and a pragmatic, get-it-done attitude.
Professional Experience
Confidential, 10/2010 - Present
Sr. Microsoft Engineer
- Solution Provider for several internal feature teams through the analysis and review of technology requirements, providing feedback and design, while delivering above expectations.
- Coordinated project activities and communications to ensure effective prioritization and delivery according to timelines agreed upon with customers and feature teams.
- Extracted and documented systems architecture and configurations as well as functional and technical requirements.
- Participated in the establishment and enforcement of hardware / software standards for all environments to become PCI/SOC compliant.
- Analyze systems configuration and architecture, design and deliver system improvements and optimization.
- Provided effective communication to stakeholders, team members, and all levels of management.
- Participated in Root Cause Analysis to identify actionable areas of responsibility in achieving thorough resolution and prevention.
- Responsible for management and maintenance of all corporate/Microsoft based systems including global Active Directory, global Microsoft Exchange 2010 mail infrastructure, .NET production systems support, and Windows application servers.
- Subject matter expert for Active Directory and Microsoft Architecture in a Hub and Spoke environment.
- Providing tier three escalation point for all key corporate production systems.
- Ensured that incident and service request are delivered and maintained to agreed levels and within corporate standards and policies.
- Ensured that all incidents and service requests are addressed through comprehensive, appropriate and acceptable resolutions, resulting in best possible technical solution that meets customer and business requirements.
Confidential, 3/2010 - 9/2010
Sr. Microsoft Architect / Lead Consultant
- Project Manager / Architect / Team Lead for the Design, planning and deployment of the Active Directory 2003-2008 environment utilizing Microsoft’s best practices. Managed a centrally administrative role for the primary DC enabling all off-site locations as Read Only DC’s. Planning and testing of Blue Cross Blue Shields disaster recovery solution.
- Project Lead for the deployment of Exchange 2007 environment utilizing Active Sync in a Blackberry Server environment for mobile connectivity.
- PM for the design and solution for all Microsoft technologies Disaster Recovery solution.
- Team Lead for the Forefront Identity Management (FIM) and Microsoft Identity Lifecycle Manager (ILM) 2007 solution. Forefront Identity Management to manage distribution lists within the Exchange environment. Utilized FIM to start and create self service distribution lists.
- Provided a patch remediation vulnerabilities solution found by Qualys Guard appliance. Over the months I helped to remediate this by using Patch Link of which introduced the automation of patching to the environment across multiple platforms.
- Managed and support of Public Key Infrastructure (PKI) – certificates. Configure and provide documentation for the Web environment and SSOA.
- PLM leading San solutions on the upgrade of VMWARE 3.0 ESX to 4.0 ESXi environments for the consolidation of older application servers.
Confidential, 3/2007-11/2009
Senior IT Business Systems Analyst IV
- Project Lifecycle Management / Business Analyst / Architecture:
- Assist in writing technology justification Business Cases and formulating the portfolio road map. Implement and update current IT Capability Gap Analysis: Created documentation analysis pertaining to: Project Charters, Status Reporting, Schedule Updates, Communications and Planning, Quality Management, Risk Management, Scope Management and Issues Management, as outlined and performed by C level Executives.
- Lead the Enterprise Architecture Team to establish standards and technical guidelines for North America in consultation with the European team and the manager of the global architecture team.
- Interfaced with other organizations (e.g. other R&D departments, the Information Systems Department, Commercial Operations) to ensure that best technical and systems choices were made to support the business processes.
- Provided consistency of architectural and technical solutions across all Engineering projects. Ensured that technical choices made across R&D systems and commercial systems were synchronized.
- Active Directory Architect and Management using GPMC (Group Policy Management Console) GPMC for; importing and copying GPO’s, backups, restores, while utilizing modeling to plan Group Policies before implementation. Active Directory design, Active Directory replication and IPSec services.
- Exchange 2003-2007 design and architecture, using Exchange-aware best practice recommendations before deployment.
- Microsoft Enterprise Server 2003-2008 upgrade path.
- SharePoint 2007 Architect/Implementation and site management for ongoing projects from development to production in a global multi site environment.
- Microsoft SQL Server 2008 from dev-prod in a SQL 2005-2008 environment.
- IIS system management, performance turning and monitoring.
- Citrix 4.5 Global design, management and trouble shoot in a 200+ server farm environment.
Confidential, 1/2006 - 3/2007
Sr. Systems Enterprise
- Developed Best Practices, Standards and reference architectures for all Shure Incorporated Engineering applications.
- Ensured adherence to these standards through structured review processes. Lead design reviews of Windows-based applications.
- Performed proof of concept for all Windows-based products such as development tools, middleware (BizTalk, WF), enterprise-wide solutions (SharePoint).
- Evaluated and recommended Windows-based products (commercial or open source) as to their technical merit and architecture.
- Assessed risks associated with usage of 3rd party (commercial or open source) components and packages.
- Incorporated new products into the IT Departments Standards and best practices.
- Partnered with development teams throughout the organization to foster an active and vibrant development community.
- Developed enterprise-scale integration technologies and standards to enable a service-oriented system.
- Created templates for application specific data gathering from vendors and collected such data on a periodic basis to populate the Application Portfolio Management tool.
- Managed the design and execution of configuration, change, and problem management operations, maintenance and performance results evaluation.
- Performed project management tasks. Used best practice methods of project management for business infrastructure projects. Developed project plans as required and assisted in tracking results.
- Responsible for day to day delivery of IT application architecture and infrastructure support services across multiple global technology data centers and support of single or multiple sites across the Nation.
Confidential,Streamwood, IL 9/2002 - 11/2005
MIS
- Responsible for the architect of Enterprise Scanning Resources (MRI Data translational) integrating the scanning capabilities for Case Management/Medical Records department’s patient information.
- Promoted enterprise architecture principles to executives, program managers, and technical groups.
- Integrated structured and unstructured data to support business requirements, and enabled information integration and interoperability across key AS400 Time and Attendance systems.
- Architect for major Lawson AP/GL modules and ERP cutover.
- Directed advisory groups in developing and implementing enterprise architecture standards.
- Evaluated agency information technology project proposals for alignment with enterprise technical architecture.
- Designed and Architect of in house applications for Assessment and Referral Sys-Base
- Documented enhancements and trained hospital IT staff to support conversion and enhancements.
- Ensured adherence to these standards through structured review processes. Lead design reviews of Windows-based applications.
- Responsible for leading and engaging in enterprise architecture governance and strategic planning activities, as well as in conducting architecture development activities to capture/design segment business processes, data, systems, services, technology and performance aspects.
Confidential,Chicago IL 8/1998-8/2002
IT Manager/ Executive Support
- Managed,directed,trained, and evaluated CRW Express IT Dept. to support over 250 users with a total of 6 direct reports.
- Conducted semi-annual employee performance evaluations, job costing and employee training on new systems.
- Evaluated emerging technologies and the impact on the company’s current infrastructure; researched, proposed, bid, and purchased new computer and network hardware and software.
- Acted as the technical bridge between the President and C level executive staff.
- Interfaced with senior management to plan projects, resolve system problems, and provide system information while collaborating in the department’s budget planning and strategic planning processes.
- Ensured that the disaster recovery plan was operational and maintained.
Project details included; Windows 2000 system being integrated into an existing 4.0 structure using mixed mode by default, merging older engineering files into the current infrastructure.
Managed the design, implementation, and operation of the company\'s network, which includes managing network file-servers, Internet Information servers, Web servers, FTP servers, and E-mail servers running Microsoft; Outlook, Exchange 5.5, and Internet gateways using Checkpoint Security systems.
