Analyst Resume
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Education
Major: Business Administration; Concentration: Management
Experience
Confidential,NC June 2011 to Present
Analyst
- Analyze financial documents and perform trigger testing each quarter for banks on commercial properties.
- Analyze commercial loan documents and prepare documents for banks to sell as bonds. Maintain high level of confidentially with clients.
- Perform quality control analysis on entry level employees’ work.
Confidential,Lumber Bridge, NC July 2009 to June 2011
Accounting Clerk
- Maintaining files such as, general ledger journals, vouchers, accounts payable documentations, and other related documents.
- Accurately typed pertinent documents and assist in weekly, monthly and quarterly reports.
- Responsible for accurate daily data entry into the general ledger system.
- On a daily basis, accurately print accounts payable checks to vendors and complete invoices. Prepare all items for mailing.
- Prepare requisitions for office needs such as furniture, supplies and computers purchases.
- Assume responsibility for effectively researching, tracking, and resolving or properly referring accounting or documentation problems and discrepancies.
- Effective communication and coordination with colleagues and management.
- Maintain regular effective contact with other departments to obtain and convey information and/or to correct transactions.
Confidential,NC November 2005 to September 2008
Lead Customer Service Specialist
- Managed the Customer Service Department.
- Provided training and support to Customer Service Specialist.
- Managed the Service Center’s two major companies’ accounts which included 1400 accounts.
- Completed required training courses and responsible for conduct training to customer service specialist.
- Performed varies duties such as accounts payable, accounts receivable, petty cash and payroll.
- Scheduled services for the service department.
- Handled advance customer complaint issues, price negotiation, and service issues.
Confidential,NC September 2004 to November 2005 Assistant Manager
- Accepted and processed customer loan applications with County Bank.
- Executed daily operations of collections, bank deposits and related reports. Maintained an average monthly deferred inventory growth of 95%.
- Maintained an impressive average 85% collection of all monthly returned items.
- Completed checklist and prepared for monthly audit on each customer’s file.
- Completed weekly store checks and cash audits, as well as inventory.
- Responsible for the accounting of store petty cash and submit reports at the end of month to corporate office.
- Responsible for preparing and submitting weekly reports to Area Manager
- Processed Western Union and Money Order transactions.
- Performed approximately 500 collection calls weekly.
- Complied with all of company and County Bank procedures and polices.
