SUMMARY:

• While attending, nominated as Who's Who in Academics as well as recognized on the Confidential 's List.
• A member of Confidential, a chapter organization co - founded with a fellow colleague pursuing studies in Computer Science.
• Master's degree in Business Administration from Confidential while serving as project lead on several software implementation and marketing technology case studies.
• Experience includes managing teams consisting of 5 - 10 members, while functioning as an Instructional Designer, Project Manager, Sales & Marketing Analyst, involving new technologies, such as SAP, MS Dynamics, ORACLE for an array of industries covering Learning Systems Management, Business Technology, Health Economy, Scientific Research, Building Materials Management, etc in which Cloud Computing was an integral part of core business operations.
• Currently seeking permanent opportunities in Atlanta, Georgia.

RELEVANT SKILLS:

• Data Mining, NetSuite ERP, SAP NetWeaver Portal 7.5, MS Dynamics GP 2016, Salesforce, Operational, Analytical & Strategic CRM Systems, Instructional Design
• Familiarity with to UAT, SQL, ORACLE ERP Systems, SOA, CRUD Cycle, CITRIX, Project Management
• Job Order & Resource Management, Sales Operations Management, Prospecting
• Familiarity with Pricing Analytics, Vendor & Category Sourcing, Crystal Reports, Product Marketing

EMPLOYMENT HISTORY:

Sr. Sales Data Analyst

Confidential, Alpharetta, GA

Responsibilities:

• Partnered with the VP of Sales to execute business planning and strategy for sales territories, within the Building Materials industry, covering new business opportunities, promotions, cost calculations, cross selling, order resolution, quoting, best practices/compliance, KPI relevant to future buying trends and resources allocation to support ongoing sales operations initiatives within NetSuite ERP and MS Dynamics GP pre-and-post SAP NetWeaver Portal Analytics transition implementation
• Built cross-functional relationships to enhance sales channels and overall company performance
• Partnered with Customer Service, Finance, SCM, QA and AP teams to promote and execute Customer Success for pre-and-post SAP NetWeaver Portal Analytics covering developing procedures to assist customers with all inquiries covering order and exchange inquiries proposals, account certifications, deployment crisis management, product investigation and E-Commerce/E- Business oriented procurement-to-pay methodologies
• Built cross-functional relationships with Southeastern SCM teams to take ownership of Supply&Demand/Drop Shipment scheduling, material item coding, cost controlling and closeouts throughout the Southeastern US pre-and-post SAP NetWeaver Portal Analytical
• Implemented an internal document repository using SharePoint allowing the Sales, Finance, Credit and AP teams to quickly locate sales and training collateral
• Worked with contract specialists and vendors to manage Deal&Contract implementation (proposal and execution) reviews,ongoing upstream (Prime Contract)/downstream (PO&Subcontract) change order processes for both internal and external customers retention
• Appointed to manage a 10 member Sales, Customer Service, Distribution and End User Computing team focused on market penetration/territory expansion, customer retention, deliverables and post SAP NetWeaver Portal functionality
• Built cross-functional relationships with US and South American IT technical and functional teams to enhance the overall MS Dynamics GP-to-SAP NetWeaver Portal Analytics transition implementation launch relevant to ERP alignment (Sales, Marketing, Finance, SCM), user acceptance and end user training activities
• Technically conducted on-site and remote demonstrated/assimilated training sessions utilizing both Captivate Learning Systems Management tool and study guides for end user efficiency
• Identified business area functionality (Sales, Marketing, SCM) in pre-and-post SAP NetWeaver Portal Analytics implementation where improvements can be made to streamline application flow
• Technically administered data cleansing activities through the elimination of duplication and errors in pre-and-post SAP NetWeaver Portal Analytics transition implementation and conducted ongoing reviews of quality and standardization of data including PI of additional data from internal/external sources, Master Data File Management, SAP stack, and SQL relational database manipulation into ORACLE (FUSION) platform
• Technically assisted with the management of dashboards and reports on ORACLE (FUSION) platform; supported ad-hoc requests for data utilizing analytical outputs from pre-and-post SAP NetWeaver Portal Analytics ERP&CRM for project planning, evaluation and for 100+ Sales and SCM teams end user roll out
• Configured customer communication programs in our marketing automation platform, ensuring segmentation, trigger data, content and reporting are set up correctly. Continuously test, optimize and improve triggered programs and campaigns
• Managed technical aspects of key marketing systems (marketing automation, CRM and lead management processes across those systems)
• Managed and developed marketing systems sufficiently together with the Marketo and DevOps teams to ensure high quality data management and successful campaigns
• Acted as power user of the marketing automation platform and educate other team members in the tool outlining content delivery, accompanying materials and complimentary learning approaches within a Peer-to-Peer Learning System Management environment
• Partnered with SME to quickly synthesize end user training requirements to develop training content consisting of layouts, graphics and interactions associated with Captivate training software

Sr. Sales Data Analyst

Confidential, Roswell, GA

Responsibilities:

• Partnered with the VP of Sales and Director of Business Development for cross-functional consumer health sales operations activities, within the Multinational Personal Care industry, covering new business opportunities, promotions, order resolution, cost calculations, quoting, KPI relevant to future buying trends, and customer accounts development throughout the US utilizing Salesforce Cloud Platform
• Developed and maintained prospect lists, centers of influence, and top clients as integral responsibility of maintaining the Pardot CRM
• Built cross-functional relationships with United States based SCM teams to utilize NetSuite ERP Drop Shipment to monitor multiple Supply&Demand deployments;finished goods, by order quantity, to various distribution centers and stores for an assigned book of business
• Built partnerships with Marketo, Salesforce Development and the company's South Asian IT teams to develop designs and high-level road maps to build world-class solutions for NetSuite ERP Drop Shipment and Salesforce Pardot CRM for Opportunity Amounts, Stages, Forecast Rating and Estimated Close Dates historical tracking identification
• Technically delivered reporting that transitioned data into action for leadership across the company - especially against existing Opportunities in Pardot CRM pipeline
• Technically administered mass data cleansing activities through the elimination of duplication and errors in Salesforce Appexchange and conducted ongoing reviews of quality and standardization of data including PI of additional data from internal/external sources into Salesforce Pardot CRM, Master Data File Management, SQL relational database manipulation, SAP stack and Operational Data Store (ODS) as a Master Data Management activity
• Configured customer communication programs in our marketing automation platform, ensuring that segmentation, trigger data, content and reporting are set up correctly
• Continuously tested, optimized and improved triggered programs and campaigns
• Managed and developed marketing systems sufficiently together with the Marketo team to ensure high quality data management and successful campaigns
• Acted as power user of the marketing automation platform and educate other team members in the tool by outlining content delivery, accompanying materials and complimentary learning approaches within a Peer-to-Peer Learning Management System environment where Captivate software training tool of choice

Sr. Sales Data Executive

Confidential, Sandy Springs, GA

Responsibilities:

• Partnered with Director of Sales and the Atlanta executive sales team for cross-functional clinical data sales operations activities, within the Bio Science/Health Economy industry, covering new business opportunities, promotions, new accounts management, best practices/compliance and order resolution throughout the United States utilizing Salesforce Cloud Platform
• Developed and maintained prospect lists, centers of influence, and top clients as integral responsibility of maintaining the Pardot CRM
• Managed all aspects of sales activities, including strategic sales planning, prospecting, presentations, proposals, contract negotiations and closing. Built a rapport with key stakeholders in customer organizations to drive revenue volume
• Established daily sales and operational metrics to present to the Director of Sales
• Technically supported the creation and maintenance of product backlogs and user stories, discover client and organizational needs, systems and operations requirements, customer roll out requirements, and usability
• Provided technical administration of dashboards/ad-hoc support for data and analysis as Salesforce Pardot CRM outputs for planning, evaluation and end user functionality
• Worked closely with development team to ensure requirements are understood, validated and implemented; assist with updates and general communications to working teams, committees, users and stakeholders
• Technically administered mass data cleansing activities through the elimination of duplication and errors in Salesforce Appexchange and conducted ongoing reviews of quality and standardization of data including PI of additional data from internal/external sources into Salesforce Pardot CRM, SQL relational database manipulation, SAP stack and Operational Data Store (ODS) as a Master Data Management activity for the United States and United Kingdom IT teams
• Built and configured customer communication programs in our marketing automation platform, ensuring segmentation, trigger data, content and reporting are set up correctly
• Continuously tested, optimized and improved triggered programs and campaigns
• Managed and developed marketing systems sufficiently together with the Marketo team to ensure high quality data management and successful campaigns
• Developed and documented functional requirements of marketing programs and operational workflows

Part Time Sourcing Specialist

Confidential, Atlanta, GA

Responsibilities:

• Developed competitive and cost efficient labor and workforce models and strategies as crucial part of Enterprise HCM Record to Report Management involving proposal activities in IT industry
• Managed technical aspects of key marketing systems (marketing automation, CRM and lead management processes across those systems)

Business Development Executive

Confidential, Atlanta, GA

Responsibilities:

• Partnered with VP of Marketing and the Atlanta executive sales team for cross-functional software sales operations activities, within the ORACLE Software industry, covering new business opportunities, promotions, new accounts management, best practices compliance and order resolution throughout the US and managed customer pipeline accordingly to Salesforce Pardot CRM
• Developed new accounts for complete ORACLE ERP/SAP supported systems and managed all aspects of sales activities, including strategic sales planning, prospecting, presentations, proposals, contract negotiations and closing as part of building rapport with key stakeholders in the customer organizations
• Built and configured customer communication programs in our marketing automation platform, ensuring segmentation, trigger data, content and reporting are set up correctly
• Managed and developed marketing systems sufficiently together with the Marketo team to ensure high quality data management and successful campaigns
• Continuously tested, optimized and improved triggered programs and campaigns
• Managed a 5 member Marketing team focused on market penetration/territory expansion and customer retention