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Absence Manager Resume

SUMMARY:

Entry level position in technology that will allow me to build on the skills that I currently have and allow growth.

TECHNICAL SKILLS:

Skills: Case Management ~ Databases/data management, data mining/visualization (Oracle, Peoplesoft, Tableau)~ Networking and Communications(Cisco, VPN, VOIP) ~ Software Development (JavaScript, CSS, HTML)

WORK EXPERIENCE:

Confidential

Absence Manager

Responsibilities:

  • Manage the leaves of absence (about 300 employees) including leave types, dates, and anticipated return to work goals (Excel)
  • Contact between the employee, HR, and doctor’s offices ensuring that claim’s are approved and tasked to be paid in a timely manner
  • Responsible for auditing FMLA forms for accuracy, timeliness, and resolution of complex issues
  • Conference calls with client discussing business needs
  • Mentor less experienced employees

Confidential

Case Manager

Responsibilities:

  • Manage the leaves of absence for 1 major employer
  • Track their leave types, dates, and anticipated return to work goals (Excel)
  • Liason between the employee, HR, and doctor’s offices
  • Responsible for auditing FMLA/disability forms to support being on a leave of absence
  • Ensuring accuracy of claims, timeliness and resolution of complex issues with internal and external customers.

Network Provisioner

Confidential

Responsibilities:

  • Managed planning and implementation for specific clients and their telecommunication needs.
  • Routed circuits (T - 1, T-3 and associated DALS).
  • Sent ASRS and received DLRR from the Confidential for voice over internet services.
  • Consistently met deadlines and requirements for all production work orders.

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