Sales Operations Manager Resume

PROFESSIONAL EXPERIENCE:

Confidential

Sales Operations Manager

Responsibilities:

Led worldwide teams responsible for driving outsourced global sales programs
Collaborated with internal senior executives and vendor Confidential ’s to drive outsourced sales programs to generate approximately +$2.0 Billion in annual sales.
Conducted international RFPs and negotiated multi - million $ worldwide contracts for sales programs.
Designed and implemented risk/reward revenue service level agreements to maximize sales performance and improve sales productivity.
Responsible for the financial and contractual management of +50 worldwide sales program locations with annual budgets ranging from $50 to $100 million dollars annually.
Responsible for migrating legacy procurement tool to Confidential
Strong collaboration and Partnership with Confidential Finance, Legal, HR, Tax and Procurement

Confidential

Sales Operations Manager

Responsibilities:

Managed all Confidential outsourced sales virtual sales programs in Singapore, Korea, Japan, Malaysia, China, India and Australia.
Created and implemented Confidential Markets sales program strategies to maximize efficiency and Confidential .
Collaborated with Confidential Markets country managers, directors, and sales leaders to drive sales teams to generate approximately $450 Million in annual sales.
Conducted international sales program RFPs and negotiated international contracts for sales programs.
Designed and implement service level agreements (SLAs) to maximize sales performance and improve sales productivity.
Designed compensation and commission plans to drive sales reps to over achieve quotas.
Managed $15 million dollars in annual budget.

Confidential

Sales Operations Manager

Responsibilities:

Managed U.S. & Latin America Sales programs for field sales, channel sales, and sales support programs in the United States, Canada and Latin America.
Negotiated contracts and developed service level agreements (SLAs) for new and existing sales programs.
Collaborated with Confidential 's EMEAR and Confidential business theaters to facilitate global best practices.
Conducted quarterly business reviews (QBRs) to examine sales program performance against business objectives.
Managed program financials and budgets to ensure compliance with contracts, budgets, and SLAs.
Conducted process improvement analysis for World Wide sales programs and implemented business solutions to ensure programs operate more effectively and efficiently.

Confidential

Client Services Manager, RTP, NC

Responsibilities:

Direct and manage nation-wide outsourced recruitment team and the daily fulfillment activities required to meet and exceed client expectations.
Develop talent delivery strategies to expand and meet organizational business expectations and SLA’s.
Support and participate in leadership strategies for diversity and military talent acquisition.
Develop strategic and tactical solution oriented plans to meet hiring demands within key organizations.
Responsible for ongoing market intelligence to develop targeted recruiting strategies to enhance Confidential ’s Confidential .
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications and expanding personal networks
Resolve problems or complaints as they arise during client delivery efforts.

Confidential

National Recruiting Manager, Cary, NC

Responsibilities:

Built from the ground up a National Recruiting Team to support the largest predominate supplier program in the history of Confidential .
Proven success in negotiating, developing and maintaining successful vendor relations.
Responsibilities included the Strategic and Tactical leadership of Recruiting Team Leads, IT Recruiters, Staffing specialist and Administrators located in Cary, North Carolina, Atlanta, Georgia, Fishkill, New York, Phoenix, Arizona and Denver, Colorado.
Conceptually developed and implemented a national recruiting strategy which resulted.
Managed multi-million dollar budget and implement “best practices” to increase Confidential which included driving a cost effective operation.

Confidential

Recruiting Supervisor, Montvale, NJ

Responsibilities:

Provided on-going day to day work supervision and performance management of recruiters.
Responsible for Vendor Management and research ( Confidential ) of new suppliers.
Ensured a timely and accurate order entry process and managed open order activity (proactive/marketing, open orders, closed orders).

Confidential

Recruiting Team Lead / Account Manager, Poughkeepsie, New York

Responsibilities:

Managed fulfillment of hiring manager needs which included prioritization and feedback to recruiting staff.
Assured customer and employee satisfaction by providing outstanding service delivery for Confidential division, Confidential Federal Group and the Confidential Storage Group.