Desk Manager Resume

OBJECTIVE:

To obtain a position as a receptionist in a department that rewards positive results, hard work, and dependability with growth and responsibility in a team environment.

WORK EXPERIENCE:

Confidential,MD
Receptionist/Desk Manager January2010-Present

To maintain the front desk by keeping a pleasant appearance of the reception area answering and directing calls. Greeting prospective employees, organizing and coordinating marketing tools for prospective clients.

Answer phones and transfer calls to the appropriate employees.
Greet and assist visitors with proper documentation for employment
Implemented message taking system using office email
Handle questions about the business, distribute offer brochures with business information at trade shows, and conferences
Accept and sign for packages and mail distribution.
Administrative tasks including, filing, faxing, record keeping, proof reading, creation and distribution of office memos

Confidential,MD
Receptionist December 2008-January2010

Provided exceptional customer service by greeting clients at front desk, assisting customers with queries both from the public and clients.
Screening and directing calls to executives, data entry, taking and sending messages via e-mail, including general administrative and clerical support including.

Sending and receiving Faxes
Preparation of letters and documents
Receiving and sorting mail and deliveries
Scheduling appointments and organizing company meetings

EDUCATION:

BA: Business Administration

COMPUTER PROFICIENCY:

Microsoft Office (Word, Excel, Access, and PowerPoint), Adobe Reader Professional 8.0

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