Professional Profile

An ASQ Certified Six Sigma Black Belt and certified project management professional with more than 14 years experience in information and manufacturing technologies, industrial engineering, product development, and supporting marketing initiatives … Accomplished in facilitating teams with accountability for developing and implementing process improvements to provide value added products and services to our customers.

• Team Project Manager for the application-oriented approach to the management of projects

American Society for Quality (ASQ) Certified Six Sigma Black Belt (2006)

Certified Internet Webmaster Professional

M.B.A., Pharmaceutical Marketing

M. Engineering, Industrial Engineering

TEAM Training: Facilitator, TEAM Building, Presentation
Programming Languages: SAS Basics, SAS Graphics, FOCUS, SQL, HTML, CSS, XML, JavaScript, PERL
Software Applications: Microsoft Office software, Windows, MS Word, MS Excel, Lotus, MS Access,
MS Project, MS Visio, MS PowerPoint, MS Outlook, WordPerfect, Sun Interleaf, Harvard Graphics, AutoCAD
Quality Training: Quality Auditor, Quality Engineer, Six Sigma Green Belt and Six Sigma Black Belt

The Society of Women Engineers (SWE)
Society of Manufacturing Engineers (SME)
American Society for Quality (ASQ)

Confidential,Kutztown, PA
Management Services Consultant

2000 – Present

• Confidential,provides Six Sigma consulting solutions and creates competitive business advantages through technologies, innovation, and project management.
• Consulting assignment feed: George S. May International Company located in Park Ridge, Illinois
• Evaluated the needs of client businesses and the goals of management. Studied workflow and procedures. Translated needs into requirements/deliverables/solution options. Recommended improvements of business processes with the application of Six Sigma and other operational excellence techniques. Developed and documented policies and procedures to manage Human Capital and plan tasks. Recommended changes, new modern computer technology, and implemented business consulting services. Custom-designed management ideas to achieve the client goals of improved business operations and success.
• Developed strategic plans. Established team goals and objectives. Examined sales, expenses and systems that affect the bottom line. Coordinated plans with the client Senior Management to measure against established standards and the strategic plan.
• Clients include construction, retail, services, and wholesale/distribution businesses
• Provided Real Estate management solutions. Supported Real Estate rental and Real Estate sales opportunities.

1995 - 1999

• Managed Care product team in a multi-tasked fast paced environment. Translated needs, issues, and ideas into strategies and actions. Provided technical and product team assistance to plans. Coordinated team/project activities. Conducted analysis of product needs. Developed solutions and refined methodology on process and measurements. Analyzed and identified key findings. Communicated results/recommendations. Provided value-added products/service to the client.
• Managed tasks related to product team technology solutions. Developed information service solutions and measurement metrics customized to the customer requests. Coordinated with IT, marketing, sales, and the product team to create enhanced information management service solutions. Delivered value-added information for consultations to clients.
• Analyzed trends and developed measurement metrics to provide consultative client services. Formulated business requirements. Developed analytical software and analyzed data. This provided the client with new and useful analysis information.
• Implemented value added information management services. Initiated and defined new software system enhancements in response to customer requirements. Coordinated the implementation of software enhancements with marketing, the product development team and Information Systems. Achieved improved product software capabilities and improved product delivery.

1993 - 1994

Professional alpine Ski Instructor (part time employment while full time student at Saint Joseph’s University)

• Trained skiers and connected guests to our skiing lifestyle and passion. Created a memorable experience educating guests to ski.

Confidential,Philadelphia, PA; Confidential,PA

1985 - 1992

Industrial Engineer

• Facilitated a manufacturing continuous process improvement team. Coached and motivated the team. Facilitated discussions and motivated the team to improve processes, monitor metrics, and improve quality.
• Monitored and analyzed established Industrial Engineering measurement systems information. Introduced changes and implemented processes for efficiency. Developed work standards, performed analyses, and posted task production results in comparison to goals. Identified improvement opportunities. The production management team and the manufacturing team analyzed the identified improvement opportunities and the improvement actions were scheduled. This led to a 10% increase in production.
• Designed a manufacturing floor plan for a relocation project. Coordinated floor plans with the management, shop teams, and the engineers to achieve an agreement on the manufacturing floor plan design for a different location.
• Improved management report generation time from 12 hours per week to 15 minutes per week designing and implementing a new method of producing management reports.

• Systems Integration team: The project team defined, documented, validated, and revised project requirements.
• Defined system hardware, software, and operations specification requirements that utilized state-of-the-art technology. Scheduled and coordinated the resolution of open action plans for systems integration. This contributed to an improved system and a reduction in system production timelines.
• Documented project requirements and coordinated change management activities. Performed technical planning, systems integration, and implemented requirement change initiatives. Coordinated information and presented the information to the team, the contractor and the customer to deliver an integrated system solution.

• Analysis and computer simulation team
• Applied an analytical/quantitative approach to the project. Developed analytical tools and analysis to deliver value added analytical information to the customer.

• Software development team
• Developed Information Systems software application. Translated needs into a testable and verifiable requirement test plan. Tested software and verified that the software was aligned with requirements to provide a quality software product to the customer.

Confidential,Owego, NY Programmer (Co-op student)

Other Achievements Certified Professional Ski Instructor

1984