Business Services Specialist Resume

OBJECTIVE: A challenging business position in which my education, professional training and strong organizational skills will offer opportunity within the organization for advancement.

HIGHLIGHTS:

Over ten years customer service, accounting, office management, recruitment and supervising personnel
Proven record of dependability, detail oriented and punctuality
Reputation for being well-organized, follow through and completing projects successfully and in a timely manner
Ability to work independently or on a team

EMPLOYMENT HISTORY

10/07 04/12 Corporate Business Services Specialist, Confidential,El Dorado Hills, CA
Responsible for providing administrative support to functional area(s), department manager(s) and/or staff. Uses automated office equipment such as a computer to compose, type and proofread letters, reports and other materials. Maintains alphabetical, numerical or subject filing systems. Responsible for the preparation of reports, graphs, and presentations, conducting research and illustrating data using spreadsheet, database and graphic software. Verify vendor statements and resolve any discrepancies. Run A/R and A/P aging reports and correct any outstanding issues.
Assist HR with recruitment, new hire orientation, employee benefits, new hire packages, immigration and visa process, scanning, copying and maintain personnel files. Arrange travel for CEO and Board members and conduct employee appreciation programs.

12/05-10/07 Customer Service Clerk, Confidential,El Dorado Hills, CA
Assist customers during the checkout process, performing all cash register functions, and bag groceries or work at customer service desk on occasion. Maintain attractive customer service displays and supporting the regional customer service vision. Ensures a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. End of day data entry and account balance.

09/04-12/05 Home Services Specialist, Confidential,Rancho Cordova, CA
Verify and analyze income, review home focus site, recommend solutions for outside lending authority, inbound and outbound calls to customers, and data entry 95 calls per day

07/03- 09/04 Product Ordering Agent, Confidential,Roseville, CA
Administrative consults, receive inbound calls to order computer related parts, reconcile and credit accounts, data entry, inbound calls 150 per average day

01/94-07/03 Administrative Assistant, Confidential,Oakland, CA
Administer new hire orientation, benefits and screen applications. Process I-9, W-2 forms, accounts payable and receivable, perform background investigations using DCI systems. Update accounts and office management.

Education: Business and Accounting

Skills Proficient in MSWord, MSOffice, Excel, PowerPoint, SAP, Business Works, Outlook and MSVisio

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