Information Technology Manager Resume
Experienced Information Systems Manager with success implementing strategy to create efficiency and budget control. Proven organizational and time management skills handling multiple projects while collaborating with executive management and staff. Excellent database management skills able to integrate needs of multiple cross functional teams. Leadership roles representing organization and planning through technology integration. Industry experience includes retail, medical and non-profit.
EDUCATION
Master of Business Administration,
Bachelor of Science, Business Administration,
CAREER PROGRESSION
Information Technology Manager 2005– Present
Confidential,Bradenton, Florida
Manage all IT responsibilities for second largest non-profit organization in Manatee County with over 165 users at 11 locations.
- Project Manager on CRM software implementation merging nine data systems into single agency-wide system
- Self-initiated acquisition of technology grants totaling over $80,000.
- Manage $200,000 technology budget, analyze system use and forecast future need.
- Successfully negotiated $30,000 reduction in annual IT service fees.
- Design, implement and maintain: multi-location computer network and telephone system; relational databases and custom reports to suit needs of program contracts; and website with interactive forms and electronic applications.
- Manage workload of two contracted IT professionals overseeing special projects and ongoing tech support.
- Created and implemented five-year technology plan currently in early phase to enhance budget forecasting and cost management.
- Facilitated network restructuring during corporate merger improving communications and decreasing maintenance costs.
- Assisted in strategic plan and community assessment integrating necessary government regulations and auditing compliance.
- Designed, installed and administer multi-location IP video surveillance system.
- Member of organization’s Executive Leadership Team, Strategic Planning and Development Committee and Change Control Board for State of Florida Childcare Data System.
Network Engineer 2003 – 2005
Confidential,Bradenton, Florida
- Created an extensive Network manual and asset tracking system reducing troubleshooting time by 25%.
- Participated in the development, implementation, operation, and maintenance of a computer network and IP telephone systems as well as website and database design and programming.
- Trained all personnel in appropriate and effective use of the computer systems.
- Reduced error rate by 80% through development of quality control and testing procedures.
- Coordinated data collection between local and international offices enhancing communication of information.
- Streamlined billing and overhead by 50% within first six months by revamping department operations.
Management Information Systems Intern 2001
Confidential,Sunrise, Florida
- Led design team assigned to build wireless inventory management system for use in warehouse application.
- Facilitated development and implementation of network plans for company’s new corporate office and distribution center.
TECHNICAL PROFILE
Database Development, Database Management, Process Design, Process Improvement, Project Management, Systems Design, Quality Control, Strategic Planning, Systems Development, Systems Integration, Website Design, Website Development
Computer Programs: ASP, COGNOS, C++, HTML, Java, JavaScript, IP Telephony, IP Video Security, Microsoft Exchange, Microsoft Office, Oracle, SQL, SharePoint, Visio, Windows, Windows Server
