Entrepreneur Consultant Resume

SUMMARY:

I help create value with effective communication, and turn content into a strategic resource to drive business success.
I have over 20 years of experience in technical communications, writing and editing, researching new technologies, and working closely with product owners, engineers, and software developers to communicate value and improve user experience.
I have over 10 years of experience in software engineering and development, designing and implementing tools and scalable systems to support the creation and delivery of technical content.
Most recently, I worked as an entrepreneur consultant, helping small business clients to clarify their business values and messaging, develop and implement content strategies, and deliver effective communication through a variety of media.
I have worked to build innovative and productive teams, assist and mentor content developers, and create to share knowledge.
I have provided technical and thought leadership—participating in open standard committees, writing papers for open source projects, and evangelizing principles of information architecture, content strategy, and adaptable content. I am a tireless customer and user advocate.
Identify, understand, and solve content problems
Create and communicate value with coherent messaging
Manage content effectively to realize business objectives

EXPERIENCE:

Entrepreneur Consultant

Confidential

Responsibilities:

Senior Developer

Confidential

Responsibilities:

Staff Software Engineer

Confidential

Responsibilities:

Senior Information Developer

Confidential

Responsibilities:

Content development, writing, editing, graphic design
User-centered information, audience analysis, content usability, heuristic design
Internal and external documentation, functional specs, APIs, online help
Enterprise software, databases and related infrastructure
Technical support, troubleshooting, authoring tool usage