Customer Master Data Analyst Resume

Summary

College graduate seeking a position where I can utilize my experience and education to further my career in Human Resources.

Strengths

Excellent communication skills, well organized, self-motivated and driven to achieve high quality results, excellent problem solving skills, and outstanding researching ability.

Education

Bachelor of Science in Business Administration

Professional Experience

Confidential, Jacksonville, FL
$10 billion international manufacturing leader of corrugated and consumer packaging and recycling solutions with 26,000 employees in over 245 locations.

Customer Master Data Analyst (temporary position) May, 2012 – July, 2012

Maintained the integrity of the customer data master account information for Confidential. This includes making all changes to the master data, involving the bill to and ship to locations. The position insures that all changes are within the Confidential policies, and that appropriate approvals are obtained prior to changes to the customer master data. Utilized SAP, JD Edwards, and PACE.

Set up new bill to and ship to locations for existing and new customers
Received credit applications for new customers
Updated customer name and address changes in SAP and JD Edwards
Contacted customer service and/or sales person for bill to and ship to information
Re-activated accounts
Worked the workflow request mailbox

Accounting Associate(temporary position) December 2011 – January 2012

Accounting Associate in a Corporate Shared Services Accounting department. Worked in the problem solving capacity resolving accounts payable discrepancies. Utilized SAP, JD Edwards and Passport software.

Investigated and resolved payment issues with outside vendors in a timely manner to expedite processing.
Contacted other departments and/or outside agencies to resolve problems.

Confidential, Jacksonville, FL

$31 million world’s largest wound care management company offering the most advanced treatment and care of chronic wounds using hyperbaric oxygen, physical, and occupational therapy. DCS has over 300 locations in hospital settings throughout the United States with 1200 employees made up of clinical, management, and administrative staff.

Human Resources Assistant(temporary position) June 2007 – May 2008

Human Resources Assistant in a corporate Human Resources Department. Assisted with sourcing, job posting, reviewing resumes, on-boarding, benefits, FMLA, and HRIS maintenance.

Assisted with initial set up of new HRIS and ATS system.
Maintained licensure information for license required employees.
Compiled, designed, and formatted data for necessary reports, charts and spreadsheets.
Posted job openings on Careerbuilder, Craigslist, and other Internet job posting sites.
Identified potentialcandidates through Monster, Careerbuilder, and LinkedIn.
Pre screened potential candidates and set up and coordinated interviews for hiring managers

Confidential, Jacksonville Beach, FL August 2004 – January 2006
Front Office Coordinator

Managed the front desk for a busy four physician Orthopedic office. Responsible for the overall patient flow in the office to ensure patient satisfaction and efficient use of physician office hours.

Greeted and checked in patients for their appointment with physicians.
Processed patient’s charts, paperwork, and records in a timely manner according to process.
Set up appointments for patients using Mysis Tiger Software.
Assisted patients with questions and concerns.
Worked special projects as assigned.
Maintained great relationships with both co-workers and patients.

Skills

Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Outlook
Ultipro HRIS
Ultipro eRecruitment
Mysis Tiger Software
Peoplesoft
JD Edwards
SAP

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