Data Analyst Resume

Objective

To work in a fast-paced environment that brings about new challenges while providing opportunity for growth. Enjoy working with diverse teams but also thrive just as well independently while being productive at all times. Would like to improve personal abilities in order to acquire, gain, and perform at a higher level.

Current Employment

Nov 06 April 09 Confidential, NJ

Carrier Operations Telecom Analyst II
Developed, and implemented daily carrier performance metrics
Review daily performance metrics from Cisco PGWs, and Sonus GSX/NBXs to ensure savings while also providing quality in order to improve customer satisfaction and reduce churn
Coordinated new SIP/TDM carrier turn-ups with sales, and engineering teams based on projected profit margins and ROI
Developed and implemented the initial mediation system with an LCR tool taking into account quality, discounts given, billing terms, volume based projections, and many other proprietary factors
Assisted in the designing of the Optimal Routing tool with Engineering and Development
Documented and train new employees on mediation systems

Data Analyst Jan 05 October 06
Efficiently managed all Telecom partner rates and projects
Audited/Maintained performance results/opportunity areas/proposed actions to management and corporate team
Analyzed/Calculated daily/weekly/monthly minutes for International/Domestic use
Handled rate disputes with vendors to specific destination.

Education: Confidential,

Software

SIP/H.323, Microsoft Excel (advanced), Office, HTML/PHP Web Design

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