Administrative Specialist Resume

Skills Summary

Strong written and verbal communication skills.
Able to learn, understand and execute complex policies, procedures, technology, and equipment.
Sound ability to work cooperatively as part of a team and to adapt quickly to change.
Computer proficient, including extensive use of Microsoft Word, PowerPoint, Excel, Access, and Outlook.

Education
Bachelor of Science in Social Work
Master of Library and Information Science

Professional Experience

Confidential,Administrative Specialist Chicago, IL
June 2011-present

Providing company wide administrative assistance for an office of 150+ employees, including scheduling logistics, email and telephone support and overseeing of office supplies.
Making international and domestic travel arrangements for executives and providing new employees with a travel profile.
Working independently and with fellow coworkers to accomplish tasks such as writing assignments, researching, and gathering data for various projects.
Reconciling invoices and creating travel and expense reports.
Answering and directing a heavy volume of phone calls.
Overseeing and updating calendars using Microsoft Outlook.
Scheduling interviews with job candidates and performing reference checks using Taleo.

Confidential,Project Coordinator Chicago, IL
September 2010-April 2011

Working as part of a team responsible implementing a new content management system.
Assisting the Project Manager by completing all administrative tasks associated with the project such as keeping a record of deadlines and deliverables, analyzing and recording data, and organizing team meetings.
Disseminating project updates to team members via email.
Creating an inventory of all images on the AMA website.
Applying metadata to digital assets to make them searchable and accessible.
Writing test cases to verify the website is functioning properly.

Confidential,Library Technical Assistant Mundelein, IL
November 2009- March 2010

Performed copy cataloging of print materials using AACR2 and Library of Congress Subject Headings.
Classified library materials using the Dewey Decimal System and local practices.
Entered items into the local Sirsi Java Workflows database and performed database maintenance as needed.

Confidential,Administrative Assistant Chicago, IL
September 2009-November 2009

Answered phones, greeted and assisted visitors, and attended to general administrative duties such as filing, faxing, copying, and mailing.
Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
Received phone calls, determined the nature of the calls and directed callers to the appropriate person.
Took detailed messages for person called upon, including name, time of call, and nature of business.
Coordinated with various staff for operational support activities of the business.
Prepared correspondences and documented invoices.
Handled inventory and requisitioning of supplies.
Demonstrated a strong work ethic and superior interpersonal, customer service and communication skills.
Excellent time management skills that allowed for the multitasking of all responsibilities.

Confidential,Public Library Associate Ann Arbor, MI
January 2008-August 2009

Digitized photographs as part of an online local history collection and applied metadata to the photographs to make them accessible to library patrons.
Digitized the library\'s print catalog of circulating artwork in order for patrons to access it remotely.
Provided reference and readers’ advisory services to a diverse population of patrons of all age groups at the main branch and throughout the system in person, over the phone, and through email.
Provided technical support to public computer users including the use of printers, word processing, and ancillary equipment.
Gained knowledge of the library catalog, research databases, and reference collection.
Evaluated collection for currency, condition, and appearance.
Developed and taught genealogy classes to patrons.
Assigned Library of Congress subject headings, call numbers and categories to all formats of library materials.
Assisted with occasional database maintenance.

Confidential,Intern Ypsilanti, MI
March 2009- August 2009

Performed an inventory of an extensive collection of recently acquired glass negatives.
Developed a system for scanning, cataloging, and storing the glass plate negatives in order to make them accessible to researchers and staff.
Researched and developed guidelines for the scanning procedure and re-housing of the collection.
Worked independently as well as collaborated with staff and volunteers.

Confidential,Barista Ann Arbor, MI
March 2007- December 2007