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I.t. Consultant Resume

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Summary: Hard-working and reliable IT Professional looking to expand my experience with a dynamic organization.

Highlighted Skills:


  • Windows XP – 7
  • Windows Server 03-08
  • Microsoft Office 03-07
  • Visio Project
  • Adobe C.S. Suite
  • SCCM

Professional Experience

Confidential, Franklin, MA Oct. 2011 – Present
I.T. Consultant

  • IT Consulting, troubleshooting, and tutoring.
  • On-site and remote system analysis for PC\'s and networks.
  • Support for residential and small business clients.

Confidential,USA Franklin, MA Jun. 2011 – Sept. 2011
Systems Support Consultant

  • SCCM Migration and support.
  • Windows 7 Migration.
  • Systems support for VMware Servers, Cisco Call Manager, and IBM Tivoli storage.

Confidential,Natick, MA June 2010 – Nov. 2010
Technical Support Specialist

  • Project support for data encryption and life cycle management.
  • Troubleshooting and technical support at B.J.\'s home office.
  • Remote access support for B.J.\'s Club systems.

Confidential, Marlborough, MA Sept. 2009 – Jan. 2010
End User Support Group/Help Desk Specialist

  • Help desk support for employees at Sepracor pharmaceuticals headquarters.
  • Backups, system imaging, and Active Directory account management.
  • Deployed software upgrades such as virus protection and media content delivery.

Confidential, Ft. Myers, FL Sept. 2001 – Sept. 2008
Computer Support/Network Technician/Help Desk

  • Resolved hardware and software issues on-site for residential and small business clients including data recovery, online backup, and VOIP.
  • Serviced Windows XP and Vista, Windows Server 2000/2003/SBS.

Education

B.A. Political Science, 2007
A.S. Computer Information Systems, 2001


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