It Support Specialist Resume
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Objective
To apply valuable knowledge and experience towards a PC Support opportunity
Employment History
IT Support Specialist
07/1994 - 03/2011
Confidential,
Amherst, NH
- Desktop Support for internal employees.
- Install, upgrade, manage and troubleshoot PC\\\'s.
- Restoring files from monthly and/or daily backup sets.
- Add /Remove Windows network accounts using Active Directory.
- Add / RemoveWeb based user accounts for email and fax applications.
- Responsible for daily electronic medical claims submissions to a clearing house.
- First level network support.
- Escalate support issues to management.
Education History
Associates Degree Business Administration
