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IT Pc Desktop/Network Support

Education Associates in Applied Science degree in Computer and Electronics Technology

Computer Skills

Operating Systems: Windows 7, Windows Vista, XP, Win 98, Win 95, Win 3.1 and MS-DOS

Software: Excel, Word, and PowerPoint, Internet Explorer, Firefox, Google Chrome, Linksys Network Setup programs, Python 2.5 and Raptor programming software

Hardware: For desktops & laptops - Installation of Motherboards Processors, RAM, Video/Sound Cards, Hard Drives, CD/DVD Drives, 3.5” Drives, Printers, and Displays

Qualifications and Technical Skills

  • Highly motivated, team oriented person with an enthusiastic, outgoing, friendly personality.
  • Strong listening and communication skills.
  • Install, configure and maintain PCs and peripherals.
  • Handle equipment bookings and setups(laptops, projectors, PDAs, USBs, video conferencing).
  • Perform data migration to new machines.
  • Proficient in troubleshooting computer hardware, software and network connectivity issues.
  • Working knowledge of Security Software (AVG, McAfee, Symantec].
  • Malware/Virus Removal skills.
  • Knowledge of Windows Components such as: Administrative Tools, Event Viewer, Task Manager, Disk Defragmenter, System Restore, Firewall, Device Manager, Disk clean-up.
  • Excellent interpersonal skills and the ability to work effectively with all organizational levels.
  • LAN/WAN ATM, Ethernet, Switches, Cisco Routers, Hubs, Bridges, CSU/DSU, Cabling, NICS.

Professional Experience

Confidential,Freelance Worker 2009-Present
PC Technician

  • Built PCs, Upgrade Memory/Hard Drive on Desktop/Laptop computers
  • Install Windows OS on Desktop/Laptop computers
  • Software/Hardware troubleshooting
  • Virus Troubleshooting/Removal/Bootable
  • Setup/Troubleshoot Home Network

Confidential,Andover MA March 2010-October 2011
Electronic/Calibration Technician

  • Maintained primary calibration standards.
Identified out-of-tolerance conditions and perform corrective action via adjustments, component replacement, correction factors. Follow existing test and calibration procedures to calibrate, inspect, measure and test electrical, optical equipment.

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