Executive Assistant Resume

ADMINISTRATIVE OR EXECUTIVE ASSISTANT

Sr Administrative Assistant experienced in Windows Applications and HR Systems including Peoplesoft. Skilled in forms used in expense reporting, invoices, and facilities management. Recognized as the go to person to get things accomplished, to achieve accuracy and take initiatives, excellent organizational and problem-solving skills while delivering projects on time. Core Competencies are:

Word
Powerpoint
OuttLook
Budgets
Telephone Skills
Excel
Pivot Table
Lotus Notes
PeopleSoft
Expense Conscious
FileNet
OPUS
Arbia
Problem Solving
Reports/Follow Through
Travel Arrangements
Setting Priorities
Organized

EXPERIENCE AND ACCOMPLISHMENTS

Confidential, Hartford, CT 1999-2011 Sr. Administrative Assistant - Identified goals, priorities, and managed tasks/projects with minimal supervision. Resolved issues in initial stages Reviewed Family Medical and Leave Act, Short Term Disability, and other leave of absence to screen for missing or wrong information and notified case manager. Researched data on large spreadsheets and determined errors corrected and submitted to payroll. Managed vendor relationships for internal departments in the development and delivery of online and offline materials.

Implemented projects in initial stages. Sorted, analyzed, and researched data to be implemented on spreadsheets for internal use. Composed communication directing individuals to areas within or outside of the company. Scanned and prepared materials in imaging system to be sent internally.
Maintained equipment and troubleshooter. Point person for problems with copiers, fax, and multi-function devices. Placed repairs call when necessary. Trained on use of equipment. Responded to inquires from internal and external customers in referring questions, issues, or matters to the appropriate department or resource.
Organized tasks and projects. Made travel arrangements for air and land, scheduled meetings, coordinated necessary materials for meetings, tracked time away from work, input leave of absence hours, and overtime hours. Ordered supplies for department, processed invoices and travel expenses for payment. Troubleshoot incoming calls on benefits and call center lines.
Reduced expenses on publications and orders. Worked with vendors to produce an overall savings of about 30%. Researched costs related to orders to reduced expenses.

May 2012

Confidential- took course in Pivot Table and V-Lookup

July – August 2012

Confidential– took course Beginners and Intermediate Course in Microsoft Access
Worked temporarily – 2 month assignment

Confidential, Hartford, CT 1985 - 1998

Executive Assistant supporting Division Second Vice President and Director of Managed Care Claim and Eligibility and Installation Operations

Supported Division 2nd Vice President - Developed and maintained detailed administrative and procedural processes that reduced redundancy, improve accuracy and efficiency to achieve organizational objectives. Coordinated programs, classes, and events for up to 50 people.

Created on line forms that reduced processing that improved overall efficiency.
Focused on results in complex deadline driven operations.
Coordinated, planned, and supported daily operational and administrative functions.
Provided comprehensive support of executive level staff including scheduling meetings, coordinating travel, voice mail, and e-mail systems.
Maintained budget reports, vendor management, and effectively managed all essential tasks.

EDUCATION

Associates Degree in Executive Assistant/Administrative Science

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