Career Overview

A Director/VP level Information Systems, technical, business, and consulting professional with over 20 years broad-base of knowledge who develops and executes realistic plans, budgets and proposals which focus on customer service, ROI’s and relationship management of internal and external contacts and clients. A decisive team leader with a passion for technology and a history of hiring, mentoring, training and retaining personnel while authoring coherent policies and negotiating cost-saving contracts. Sound leadership skills with an emphasis on service and assisting others to understand information technology (IT) in everyday terms.

• Hands-on management of infrastructure staff development, performance, and data/physical security
• Ability to thrive in fast-paced environments where collaboration with all levels of personnel is paramount
• Expert negotiation skills (Internal and External) resulting in significant cost savings
• Comprehensive Process, Procedure, and Policy development
• Team building and mentoring with a 90% retention rate
• Vision, leadership, and rapid deployment oversight to ensure company’s technology keeps pace with business demands
• Strategic and tactical planning, development, evaluation, and coordination of infrastructure systems
• Manage Capital and Operating budget
• Creation of strategic information technology plan and guidance for disaster recovery & business continuity
• Daily operations of applications including installation, configuration, deployment in multiple environments
• Approval/Purchase of Information Technology products and services
• Authoring and implementing technology policies and procedures
• Direct enterprise infrastructure development and support to budget, schedule, scope, and quality guidelines

Director, IT Consulting (Services) Aug. 2009 to Present
Confidential,

Challenge: The creation and expansion of a new division of a US based company with $5M in annual revenue.
Solution: Provide leadership to engineering and project management staff while creating and implement processes and procedures supporting client engagement and assessments. Act as outsourced CIO to multiple clients; create Due-Diligence reports for analysis and integrations of company’s infrastructure network, including email, local and wide area networks, software and data communications. Act as Sr. Project manager once engagements begin, manage other project managers, engineers and technicians.

Client - Confidential,Dallas, TX
Provide expert analysis of patent litigation cases and advise senior partners in salient aspects of patent specifics to bring case to trial or settlement.

• Wireless patent in short/long range capabilities requiring handover of signals
• Satellite patent and dish/satellite modifications to enable higher speed transmissions

Client - Confidential,Boston, MA

• Provide analysis of Information Systems, Operations, Facilities and Security company-wide.
• Create 3 month, 6 month, 1 year and 2 year plan for growth and stability
• Renegotiate vendor agreements
• Define process, procedures and policies for all infrastructure

Vice President MIS (IS/IT) & Facilities Dec. 2006 to Jul. 2009
Confidential,
Challenge: An aging and ill-maintained infrastructure without policies, procedures, team or attention to future requirements in a fast-growing environment.
Solution: Provide leadership, Project management, systems analysis, design, break/fix, HIPAA compliance, business processes to the main Dallas corporate office and multiple satellite locations throughout the USA consisting of both ASCs and Diagnostic centers. Design and implement all Health Information Management processes, policies and procedures. Hire and manage a team of hardware and software specialists supporting a user base of approximately 300 employees. Opening new offices every six months, managing all process and personnel involved. Technologies included Microsoft, VMware, Cisco, Extreme, Sage, and AllScripts

• Created entire infrastructure practically from scratch while defining and implementing all IT policies and procedures
• Deployed Help-Desk System – increasing efficiencies more than 200%
• Improved overall up-time, network access, security – now +99% uptime
• Negotiated new contracts saving over $200,000 per year
• Managed the selection and implementation of all new offices locations while executing on time and on budget
• Delivered highest satisfaction rating of any department in the enterprise (based on internal surveys – past three years)

Director of Information Technology Feb. 2001 to Mar. 2006
Confidential,
Challenge: An environment which was not at industry standard in servers, network or IT controls. Tax and Financial Center, Inc. is a mid-sized financial and tax advisory center assisting corporate and individual clients in financial planning, mortgages, real estate, equities and Investment Management.
Solution: Responsible for upgrades to a 40-node network with systems architecture of XP Pro/2000 workstations and Windows 2000 servers performing WWW, IIS, FTP, e-mail and file serving functions. All software and hardware was selected, configured and maintained in house. Created all required policies and , procedures.

• Implemented entire LAN / WAN infrastructure
• Designed and implemented custom phone messaging database for prompt message routing and handling
• Deployed and created plans for company growth and stability
• Streamlined processes for an increase in overall productivity & lowering costs
• Research technologies and create solutions based on business needs and budgets.

Director of Information Technology Sep. 1996 to Dec. 2000
Confidential,

• Challenge: An unmaintained infrastructure without policies, procedures, or safeguards to critical software builds and off-site locations. CACI Products (a subsidiary of the fortune 500, CACI International) was a global software development company focusing on high-end simulation and network modeling/planning software for large organizations, universities and government agencies.
• Solution: Hire a staff consisting of a two Web Developers, two DBA’s and two Network Technicians for a 500-node network supporting engineering, administrative and management personnel. The network spanned from San Diego to Virginia, to the UK and Italy. Managed budgets, overall resource allocation, project management, personnel acquisition, and processes.
• Redesigned LAN/WAN infrastructure achieved increased reliability and improved response time
• Implemented the B2B / B2C Website from concept to deployment
• Defined IT department procedures and policies
• Reviewed IT systems performance metrics and make long and short term improvement plans

Business Management
Hiring, Mentoring, Training And Retaining Personnel, Authoring Coherent Policies, Negotiating Contracts, Superb Presentation Capabilities, Budgeting, Proposals, Strategic Planning, P&L, Customer Service, M&A, Relationship and Expectation Management, Capacity Planning, Disaster Recovery, Business Continuity, New Expansions, ROI/CBA analysis, Sales Engineering, Expert-Level MS Office User, Security, Disaster Recovery, Business Continuity, Effective C-Level and Board of Director Facing and Reporting, Maintaining Superior Levels of Service, QA, Strategic Leadership Presence, Outstanding Soft Skills , Problem Resolution, Comprehensive Process, Procedure, Policy Development, RFI / RFP, Expert Negotiation Skills (Internal And External)

Operating Systems
SUN (Solaris), IBM (AIX), HP (HP-UX), SGI (IRIX), Linux (Various), DOS, MAI (Variants), Novell, SCO, Thoroughbred, PPC (All Variants), Windows Client / Server (All Variants (NT, 2000 / 2003 / 2005 / 2008), Mac OS, Citrix, Vista/7 Business And Ultimate, VMware

Protocols
TCP/IP, IPX/SPX, NETBEUI/NETBIOS, NFS, NIS (+), Wireless 802.11(Enterprise: A/B/G/N), ISDN, DSL, MPLS, VPN, 10/100/1000 Base-T, Fiber, Frame Relay, WWW, FTP, SMTP / POP, DNS, WINS, DHCP, VLANS, QOS

Hardware
Desktops, Laptops, Notebooks and Servers Including (but not limited to): Dell (Desktops / Notebooks / PowerEdge Servers), HP/Compaq (RISC/CISC), (Desktop and Proliant Servers), Micron, IBM. Networking: Routers, Switches (Extreme, Cisco, 3COM, Etc.), Firewalls (Sonicwall, Cisco, 3Com, Etc.), Handheld Devices (PPC-ARM, MIPS, Palm, Blackberry), HVAC, Terminals (Wyse, Televideo, DEC, Emulation. Telecommunications Systems (Nortel, Lucent, Intertel), Thin Clients (Neoware, Wyse, Etc.), UPS/PDU, DSU/CSU, NetApp Disk Arrays (SAN, NAS), Audio/Video Systems, Ving, VoIP

Applications
Accounting (Peachtree, MAS90, Quicken, Etc.), Amcat, Apache, Backup (Arcserve, Cheyenne [CA], CAD, Backup Exec, Arcada [VERITAS], Net Vault [Bakbone], Etc.), SW Conversions, Desktop Publishing (Photoshop, MS Publisher, Illustrator, Etc.). E-Commerce (B2B, B2C), E-Mail (Lotus Notes, Outlook/Exchange {all Versions}), Escrow, Great Plains (MS Dynamics), Health Care, Hotel / Motel, Inventory, Manufacturing, MRP, MS Office, Multimedia, NOS Tools, NetSuite, Order Processing, Payroll, Point-Of-Sale (POS), Purchasing, Report Generators, RIO, Sage (CRM), SQL, Star Office, Timeshare Ware (TSW) Utility / Specialty, Web (SharePoint, HTML, Etc.) / Security, IIS, Crystal Reports