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Change Management Assistant / Instructional Designer / Training Content Developer Resume

Rockville, MD

SUMMARY:

  • Training Content Developer and Instructional Designer with experience in training, training content development, and change management.
  • Developed training simulations and end - to-end custom documents (PowerPoint, Excel documents, job-aids, exercise guides).
  • Facilitated Train-the - Trainer as well as classroom, web, and over the shoulder training.
  • Experience in creating training content for PeopleSoft, Oracle EBS, and Hyperion.
  • Modules include all pillars in Finance, Supply Chain, and HR.
  • Assisted in the development and delivery of the end-user training. Assisted on projects also implementing content via their LMS.
  • Experience partnering with Clients/SMEs/and the Project Management Team.
  • Experience in building training content for companies with non-Oracle systems. Full implementation and upgrade experience from testing scripts to training.
  • Experience managing teams of Instructional Designers, as well as documentation of Training Needs.
  • Experience with the local Install of UPK, as well as the Administration of UPK.
  • Storyline 2, 3, and 360 experience. Experience in Adobe Photoshop. Some Project Management institute coursework completed
  • Works with subject matter experts and process owners to gather information for training documentation
  • Creates Training Content in industries for Hospitals, Pharmaceuticals, Utilities, Universities, and Government
  • Creates Training Content with multiple content authoring tools, as well as custom documents
  • Follows the ADDIE model, and creates content focused on adult learning
  • Ability to work in a team environment, as well as independently

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Change Management Assistant / Instructional Designer / Training Content Developer

Responsibilities:

  • Created Training content using UPK and Office for Oracle EBS 12.2.7 Upgrade
  • Created training needs assessment, met with the business to determine to goal
  • Modules included Finance AP, AR, GL, iExpense, Purchasing, and Workforce Performance Management
  • Created customer training guides and PPTs
  • Created and updated documents and spreadsheets on project status

Confidential, Addison, IL

Instructional Designer/ Training Content Developer

Responsibilities:

  • Created Training content using Power Point, Word, Publisher, and Storyline 3 for Infor Cloud Suite
  • Used testing scripts to develop content
  • Worked with process owners to validate training material
  • Created quick reference guides and tip sheets
  • Created and updated documents and spreadsheets on project status

Confidential, Bradenton, FL

Training Content Developer

Responsibilities:

  • Created custom training content for FSCM PeopleSoft Cloud modules
  • Created documents utilizing Power-point and Microsoft Word
  • Created custom job aids and tested within the system
  • Worked with process owners to validate job aids
  • Created UPK content for PCARD transactions
  • Created and updated documents and spreadsheets on project status
  • Used the ADDIE model to gather relevant information to translate into training documentation

Confidential

Content Developer / Trainer

Responsibilities:

  • Created Training simulations using UPK and Storyline 2 for a variety of PeopleSoft and Oracle EBS R12 modules
  • Created custom training documents utilizing Power-point and Microsoft Word
  • Worked with process owners to validate training material
  • Created quick reference guides to assist in post go live support
  • Customized UPK player package and documents to fit client branding
  • Created and updated documents and spreadsheets on project status

Confidential, TEMPE, AZ

UPK Content Developer / Trainer

Responsibilities:

  • Created Training simulations using UPK for PeopleSoft 9.2 fluid HCM processes
  • Created custom training documents utilizing Power-point and Microsoft Word
  • Worked with process owners to validate training material
  • Created quick reference guides to assist in post go live support
  • Customized UPK player package and documents to fit client branding
  • Created and updated documents and spreadsheets on project status
  • Used the ADDIE model to gather relevant information to translate into training documentation

Confidential, Chicago, IL

UPK Content Developer / Trainer

Responsibilities:

  • Created Training content using UPK 12.1 for Oracle R12 and Hyperion Implementation from JDE
  • Created content for Modules in Budgeting and Planning phases, as well as Finance
  • Managed LMS (Knowledge Center)
  • Created classroom materials
  • Created training guides and PPTs
  • Created and updated documents and spreadsheets on project status
  • Used the ADDIE model to gather relevant information to translate into training documentation
  • Facilitated training via ILT Classroom of 3500 users

Confidential, wEST ALIS, WI

UPK Content Developer

Responsibilities:

  • Created Training content using UPK 12.1 for Webinar and ILT for PeopleSoft Finance upgrade
  • Created styles and standards guide for all training developers
  • Created training guides for 9.2 AR, AP, AM, PC, GL
  • Created and updated documents and spreadsheets on project status
  • Created As-is To-Be documents for PeopleSoft 9.1 to 9.2
  • Used the ADDIE model to gather relevant information to translate into training documentation

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