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Proprietor Resume

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Wallingford, CT

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SUMMARY:

A hands - on Infrastructure Technical Professional with extensive experience in the field, as well as leading teams. Partnered with cross-functional resources (internal and external) to understand requirements and deliver quality solutions on-time in the Media and Education industries.

CORE COMPETENCIES INCLUDE:

  • Systems/Network Administration
  • Customer Service-Oriented
  • Executive Support
  • Team Leader/Player
  • LAN/WAN Setup & Support
  • Asset Management
  • Strong Manager
  • Switches/Routers/VPNs
  • Fiber Connectivity
  • Effective Liaison
  • PC/Server/Printer/Mobile Support
  • Wireless Connectivity

PROFESSIONAL EXPERIENCE:

Confidential, Wallingford, CT

Proprietor

Responsibilities:

  • Provide technical solutions and support to small businesses throughout CT.
  • Services range from servers to desktops to cabling and connectivity.
  • Complete hardware and software recommendation, setup, and support
  • Connectivity and cabling
  • Staff training
  • Emergency service

Confidential, Bristol, CT

Technical Project Manager

Responsibilities:

  • Responsible for the planning, design, implementation and support of network infrastructure for major sporting events held around the world.
  • Managed Staff/Scheduled technicians for events
  • Built relationships among divisions of Confidential to ensure quality outcomes at events
  • Collected all logistical data, and coordinated equipment and manpower that were required to make the event a technical success
  • Technical lead on-site for large events
  • Project management and communication with multiple departments within Confidential and with multiple external vendors at remote facilities.
  • Supplied all hardware (switches, routers, adapters, laptops, printers, graphics servers, wiring, etc.)
  • Supervised inventory levels of equipment
  • Recommend and implemented new equipment needed to ensure successful events

Senior Network Administrator

Confidential

Responsibilities:

  • Handled all client requests for equipment and managed daily workload for department
  • Part of the team that implemented Remedy Help Desk solution
  • Planned, coordinated and implemented rollout of Windows 2000 on over 1700 desktop and laptop computers throughout the Confidential world-wide network
  • Planned, coordinated and implemented rollout of over 600 new thin clients ( Confidential ).
  • Upgraded ver 1000 older thin clients to support Citrix Metaframe Server
  • Created alternative computer image for use at events
  • Trained users as necessary
  • Moved inventory database from access to sql server
  • Active Directory design, test and implementation
  • Coordinate all IT interdepartmental activities related to projects

Senior Network Analyst

Confidential

Responsibilities:

  • Email server (Exchange)
  • Printers & network servers
  • Telephone systems
  • Network infrastructure
  • Support of approximately 60 staff

Confidential, New Haven, CT

Systems Support Specialist

Responsibilities:

  • Managed technical personnel
  • Coordinated large departmental network moves and software migrations
  • Provided documentation for applications used at the School of Medicine
  • Part of the team that implemented the first Help Desk software at Yale
  • Managed student computer labs

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