Professional Summary

ProjectManager with extensive experience in project management, business analysis, implementations and software integrations. Proven competency in analyzing business processes, issues and risks, leading technical professionals, quality assurance and testing processes, and building partnerships with client and management stakeholders. Recognized for ability to motivate and create a positive work environment. Expertise includes:

• Manufacturing
• Logistics
• Operations Management
• Enterprise Resource Planning
• Financial Reporting & Control
• Operations Strategy & Technology

Experience & Qualifications

Confidential,Willoughby Hills, OH 2007 - 2009
Manager – IT Projects
Planned, managed and coordinated large to medium-size projects using PMI project management methodologies and Microsoft Project. Responsible for budgets, project milestones, resource utilization, and scope changes.

• Worked closely with global development, operations, and support personnel to manage deliverables to ensure 100% accuracy.
• Provided timely and appropriate communication of all aspects of the project status (including cost, schedule, and quality) to various cross-functional teams and upper management personnel to ensure the customer requirements are being met and any issues are being addressed.
• Managed several specialty teams including offshore resources and vendors in the project development lifecycle.
• Collaborated with the project teams to perform internal feasibility studies to determine the priorities of accepted projects, and complete vendor feasibility studies to determine which vendor satisfies the customer requirements at minimal cost.
• Managed and coordinated critical path activities spanning multiple projects to ensure balanced prioritization, scheduling, and communication.
• Influenced, motivated and negotiated effectively with a variety of stakeholders, key resources, and other project managers to ensure the project teams were working on the most critical projects and that the projects were meeting the needs of the customer.
• Interacted closely with the Quality Assurance team, producing test scripts and supporting all QA testing activities to deliver a quality product to the customer.
• Participated in the ongoing development and improvement of standards and templates for the evolving needs of the Project Management Group.

Confidential,Cleveland, OH 1997 - 2007
Technical Analyst
Responsible for all activities involved with managing projects, including project evaluation, analysis, planning, communications, tracking, documentation, testing, training and closing.

Product Management

• Directed the design of the Serialized Label Bar-coding inventory tracking system for the corporation. Directed the technical development team in prioritizing changes required.
• Managed several projects simultaneously from inception through implementation including post-implementation support, resulting in high quality, on-time deliverables.
• Communicated project details to various cross-functional teams and management to ensure all stakeholders that the agreed upon requirements of the project are being met in a timely fashion.

• Organized both regular weekly status meetings and ad-hoc meetings as necessary to discuss and resolve any issues or concerns regarding the project.
• Created documentation including project plans, functional specifications, test scripts, user documentation and lessons learned to ensure that the project is proceeding as planned and documented for future reference.

Implementations

• Gathered user requirements, analyzed existing business processes and performed gap analysis on locations switching to the MSS system.
• Analyzed and modified MSS business operating systems to meet specific business needs.
• Recommended modifications to basic systems details to compensate for equipment limitations or suggest where alterations may improve, simplify or reduce operating costs.
• Advised and trained new users on the software system functionality regarding the operation of the MSS system to ensure that daily job functions were performed smoothly and efficiently on the new system.

Account Support

• Provided customer support including gathering user requirements, execution of code changes, training and documentation of any changes.
• Developed charts, tables, diagrams and procedural statements illustrating data flow formulas and methods to document the operating system.

Confidential,Chardon, OH 1987 - 1997
Plant Technician
Involved in the transformation from an undocumented manufacturing system to an MRP II system. Responsible for welding, inspection, coating, fabrication, straightening, and plating.

• Increased technical and supervisory knowledge through active participation in training programs (Team Action training, MOST training, and MRP II training).
• Eliminated excess paperwork within the department through team participation.

Education
MBA, Information Technology & Operations Management

B.A. Accounting

Continuing Education
PMP Exam Prep
Project Management for the Experienced Professional
Microsoft Project

A.P.I.C.S.
Basics of Supply Chain Management
Master Planning of Resources
Detailed Scheduling & Planning
Execution & Control of Operations
Strategic Management of Resources