Support Analyst Resume

Professional Overview

Ambitious, versatile, and people-oriented analyst with background in budgeting, compensation analysis, business planning, and management reporting. Professional highlights include:

Participated in global budget processes, forecasting, business planning, and management reporting across numerous lines of business
Assisted in the development of a reporting framework for monthly business reviews. Framework included metrics across topics including expenses, headcount, and operational risk
Developed financial models that helped understand shifts in expense base, enhanced precision of cost center allocations, and provided support for explanations used in earnings release
Selected for 2 year mobility assignment into HR to manage compensation process, new hire offer analytics, industry compensation survey, and job classification framework. Led efforts to migrate compensation reporting into Business Objects, thereby increasing process efficiency and robustness of analytics

Professional Experience

Confidential, RTP, NC (2008 – 2012)

Provided leverage and decision support analysis to senior management as member of a divisionally aligned FP&A team. Focus centered primarily on growing and managing evolving financial reporting capabilities to support current economic climate

Coordinated and prepared divisional annual expense and headcount budgets, as well as 3-year business plan. Designed budget and business plan presentations
Prepared bottoms-up supporting budget schedules, as well as various other analytics (e.g., waterfall charts) to ensure transparency in budgetary methodologies and variances
Produced monthly reports providing visibility into expense trends and budget variances. Reviewed reports with operational managers to discuss results, as well as upcoming forecast
Provided operational managers with financial support on matters including expense allocations, invoice processing, expense approval, and accrual management
Prepared ad-hoc presentations for management off sites, town halls, and senior level committees. Topics include footprint strategy and expense management

Confidential., New York, NY (2000 - 2008)

Selected for mobility opportunities across various divisional FP&A teams, as well as into HR. Responsibilities leveraged strengths in management reporting and included designing a P&L reporting package and enhancing compensation analytics

Participated in the preparation of the annual business plan, budget, and monthly forecasts for several lines of business
Prepared weekly financial reporting package which included P&L variance analysis and summary level analytical commentary on business themes and drivers
Implemented expense allocation model based on a compensation-weighted time survey and sales production --- amalgamated various disparate inputs to build model
Led rollout of Sarbanes Oxley 404 risk / control matrices, including the identification of key controls and appropriate evidence to substantiate sign off

Confidential, Englewood Cliffs, NJ (1997 - 2000)

Provided financial support to Lipton Sales including monthly reporting of key metrics, as well as activity-based pricing analysis. Received mobility assignment into Internal Audit, which allowed for a greater understanding of the control framework for financial and non-financial processes

Participated in the development of audit scope letters, final audit reports, field work plans, and presentations related to audit focus themes
Designed a monthly reporting package for Lipton Sales which included revenue, volume, profit and market share metrics. Participated in various activity-based pricing projects

Confidential, New York, NY (1994 - 1997)

Delivered tax planning advice to companies and their assignees as a member of International Assignment Solutions

Provided consultations regarding tax implications of an overseas assignment and prepared income tax returns (w/ accompanying tax equalization calculations
Provided clients with cost projections for international assignments, as well as hypothetical tax calculations

Education

MBA Finance

BS Accounting

Computer Skills

Excel (e.g., vlookup and pivot tables), PowerPoint, Word, Hyperion Essbase and Cognos

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