Technical Data Engineer Resume

OBJECTIVE

To obtain a high energy-level position in the field of Information Technology that would allow one to utilize solid organizational, problem solving and communication skills.

TECHNICAL SKILLS

Platforms: Windows Server 2003, Windows 2000/XP/Vista, Networking: LAN/WAN administration, VPN, TCP/IP, Cisco Routers/Switches (26XX, 28XX, 38XX, 65XX, 75XX series), Overture, Routing Protocols: OSPF, EIGRP
Network Management Systems: Cisco Works 5.0, HP OpenView, SolarWinds, NetSmart 1500, Envision Plus

EDUCATION & CERTIFICATIONS

DeVry College of New York (LIC, NY)
Completed: Bachelor of Professional Studies, Network & Telecommunications Management
Graduated: June 2009
Certification: Cisco Certified Network Associate (CCNA), Comptia Network +, A+

EXPERIENCE

Confidential, (New York, NY)
Network Services; Technical Data Engineer: October 2009 – Present

Troubleshooting network and telecom issues involving LAN/WAN communication
Installation and troubleshooting of CPE equipment such as Cisco routers and Fujitsu optical equipment
Communicate technical issues to team members and clients pertaining to circuit maintenance and repair
Deploy metro-Ethernet edge equipment in order to facilitate market data transportation
Troubleshoot circuits that range from DS1,DS3,0C48,OC192 capacity
Create and review network designs, engineering designs and deployment of data networks
Configured Cisco routers and switches from scratch according to company specifications
Identify user problems and work within a structured problem management and resolution process to remediate them within established SLAs

Confidential, (New York, NY)
Cisco Remote Operations Network Management; Network Engineer: January 2009 – September 2009

Ensured 24x7x365 operation of internal and client systems by providing 1st and 2nd tier resolution
Monitored a worldwide network consisting of Cisco’s infrastructure and various other GTM clients
Managed multiple Cisco hardware devices, routers/switches and Wireless LAN Controllers 4400 series
Performed change management (CM) role on all network devices and implement network change requests
Experience supporting various routing protocols not limited to EIGRP, OSPF, BGP
Enhanced network security through Access Control Lists; solved issues with Frame Relay, T1 and ISDN lines

Confidential, (New York, NY)
ITD - Infrastructure Engineering & Support; Desktop Engineer: March 2006 - October 2008

Managed user account information in Active Directory
Patched workstations and executed server checklists according to firm technology policy
Imaged Windows desktops/laptops and servers for end users and other IT staff
Provided emergency on-call support on a rotating schedule; on-call support during non-working hours
Supported executive level clients on Microsoft Office Suite and Windows XP issues
Created Print queues and setting permissions on files/folders on server systems
Installed hardware/software on desktop/laptop computers and provided break/fix operation

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