Professional Profile

• Over seven years of clerical/administrative experience in evolving roles
• Ability to multi-task
• Works well with minimal supervision and as part of a team
• Ability to follow directions, both written and verbal
• Pleasant phone and personal demeanor, the ability to work well a diversity of people
• 75+ WPM typing speed

Work History

Aug 2010 - Dec 2010 Confidential, Racine, WI

Reporting to the Purchasing agent, the main responsibility of the job was to pay invoices as they arrived in the mail and the items were confirmed to be "received" within the A/P system that the company utilized. Additional responsibilities included:

• Assisting the A/R and A/P team members as requested
• Corresponding with vendors in regards to payment status
• Following up with various departments throughout the company to verify received status of items that were not yet accounted for within in the system
• Handling minor complaints from the departments and responding to the vendor as necessary

Reporting to the Region Coordinator but working under minimal supervision, the main role of this job was act as a first point of contact to clients, maintaining a professional, clean, and friendly office environment, ensure that checks were processed in a timely manner and to make daily runs to the bank to ensure deposit. There was a large air of client confidentiality because of the amount of access to personal information. Additional responsibilities included:

• Ordering office supplies and forms
• Maintaining office equipment
• Routing calls appropriately with multi-line phone system
• Handling mail; including courier pickup and delivery
• Completing daily bank deposit
• Maintaining meeting room and boardroom bookings
• Updating and maintaining administrative reference materials
• Training administrative staff
• Providing additional administrative support as requested from Management

Long-term temporary employment leading to contract hire with Investors Group. Responsibilities included:

• Ordering office supplies and forms
• Maintaining office equipment
• Routing calls appropriately with multi-line phone system
• Handling mail; including courier pickup and delivery
• Completing daily bank deposit
• Maintaining meeting room and boardroom bookings
• Updating and maintaining administrative reference materials
• Training administrative staff
• Providing additional administrative support as requested from Management

Reporting to the Region Coordinator, this position evolved from working as the Receptionist - duties which primarily involved being the first contact with clients, maintaining a professional, clean and friendly office environment and ordering office supplies as necessary. Later, I was trained to become a Client Services Administrator I, where responsibilities also began to include processing the daily check run and taking the daily deposit to the bank. Additional responsibilities included:

• Ordering office supplies and forms
• Maintaining office equipment
• Routing calls appropriate with multi-line phone system
• Assistant client and walk-in inquiries
• Handling mail; including coordination of courier pickup and delivery
• Dealing with confidential information
• Providing additional administrative support as needed from Management

Long-term temporary employment leading to hire with Investors Group. Responsibilities included:

• Ordering office supplies and forms
• Maintaining office equipment
• Routing calls appropriate with multi-line phone system
• Assistant client and walk-in inquiries
• Handling mail; including coordination of courier pickup and delivery
• Dealing with confidential information
• Providing additional administrative support as needed from Management

Reporting to the President and Operations Manager of the company, initially the job was for Administrative work and to act as an office point of contact with field personnel. Soon after, the opportunity to work as the Safety Advisor was given and shortly thereafter, the position of Safety Coordinator was offered as the previous safety coordinator was being promoted to Operations Manager. At the time, the company was preparing for the Enform Small Employer Certificate of Recognition audit, and working along side of the Operations Manager, we worked to ensure that our safety policies and procedures were appropriate to the type of work the company performed. Responsibilities included:

• Editing basic safety manual for Enform SECOR audit
• Maintaining employee training records
• Performing new employee orientations
• Developing action plans for safe work practices
• Maintaining emergency contact lists
• Reviewing JSA's
• Incident investigation
• Conducting in-house safety meetings
• Truck maintenance
• Inspecting machinery, vehicles, tools, etc
• Enforcing safe work practices
• Maintaining a safety call log for field personnel
• Answering phones
• Reviewing documentation
• Creating drawings using Adobe Illustrator
• Other administrative tasks as requested

• Answering and directing Phones
• Shipping and Receiving mail
• Editing and writing letters and e-mails
• Editing Marketing Materials including quotation
• Delivering bank deposits

Initially hired on to work as a cashier - duties which were preformed for two years, I later went on to working seasonally in the Garden Centre during the spring, summer and fall months, and the Seasonal Department during the fall and winter months. Responsibilities in the various departments included:

• Handling money
• Providing customer services
• Dealing with minor customer complaints
• Stocking and facing shelves
• Light cleaning duties as required
• Assisting in setting up and tearing down displays
• Educating customers on various methods of gardening, including how to lay patio block
• Occasionally helping out on multi-line switch board
• Driving heavy machinery including counter balanced sit down forklift, narrow aisle reach

Certificate, Environmental and Occupational Health
Diploma, Journalism, Some courses completed