Senior Programmer/Analyst Resume

SUMMARY: Looking for a challenging and rewarding opportunity that utilizes my vast experiences.

Senior Programmer/Analyst with over 12 years of Design, Test and Implementation experiences in Payment Processing Industries and 3 years in Medicaid Processing Industry. Extensive knowledge of all areas of System Development Life Cycle (SDLC) process; including: Design, Development, Testing, Planning, Integration, and Performance Analysis.

PROFESSIONAL EXPERIENCE:

01/1999 to 10/2010 Confidential, St Petersburg, Fl
Senior Programmer/Analyst

Responsibilities included: SDLC process for Merchant Deposit & Settlement Systems. SDLC consisting of Functional & Technical Design Documentation, Development, Unit Testing, System Testing, Change Control Planning and Integration across multiple platforms, and follow up Performance Analysis.

Functional Design – Assisted BA & User groups with researching required/requested modifications.

Technical Design – Documented technical development modifications to Merchant Deposit & Settlement Systems. Documented affect to other Systems. Documentation was specific to the “code” level and included verification testing process.

Development – Engineered all System Development. This included programming across multiple subsystems in various computer languages and syntax.

Unit Testing – Matrix of required testing and verification. Develop test tools, scripts and verification procedures. Design an offline environment to simulate production. Perform test scripts in current production environment to create “benchmark”. Perform test scripts in test environment. Document all test results. Verify that new functionality performs as required. Verify all monitors and other peripherals. Test/Verification process was performed using various tools including Strobe, Xpediter, File-Aid in addition to the custom designed test applications.

System Testing - After successful Unit Testing, the test process was then performed in a Model Office environment to verify the functionality of (and hand off to) other Systems. This would include other Programmers, Analysts, and Business Users as well as clients. All external endpoints were tested and verified.

Change Control Planning – Correlate System modifications across multiple platforms. Due to extremely large scope of projects, various change functions needed to be determined and documented.

Integration – Execution of corresponding system modifications and set up. Update system documentation.

Performance Analysis – Verified all implementations. Utilized custom designed applications to monitor affect of enhancements. Documented any adjustments required and subsequently performed any modifications as needed.

Projects included: PCI Compliance; Visa & MasterCard Regulatory Compliance; Private Label transaction processing and settle via ACH; Debit (PIN & Signature) Card processing; Canadian merchant processing; Custom automated balancing solution for Accounting Department; New procedures to receive and process daily merchant transactions; Monitor and adjust transaction qualification programs based on various criteria; Customized bank reports based on data from Visa & MasterCard.

06/1998 to 12/1998 Confidential, Tampa, Fl

Responsibilities included: Enhance Wireless Billing System. Receive and process multiple batch files from various wireless providers throughout the day. Design and implement new functionality to alleviate duplicate batch processing. Enhanced system to improve throughput resulting in reduced processing times and improved utilization of system resources.

03/1995 to 05/1998 Confidential, Atlanta, GA
Programmer/Analyst, Scheduler, Documentation Specialist

Responsibilities included: Enhance Medicaid Management Information System for state of New Mexico. Design, test and implement modifications needed to comply with State and Federal Regulations. Worked with personnel in Santa Fe and Albuquerque to modify and enhance Eligibility system. Design and implement new procedures to greatly reduce time required to Reprocess Claims. Design Visual Basic system for management to monitor employee projects. Create and implement batch cycle schedule. Update all system documentation, business and technical. Perform all software implementations for New Mexico team.

SOFTWARE/TOOLS

Abend-Aid, C#, CA-7, CA-11, CA-View, Cobol, Connect:Direct, CICS, DB2, Endevor, Excel, FTP, File-Aid, JCL, Microsoft Office, .NET, PowerPoint, SDSF, SQL, Strobe, Visio 2000, Visual Basic, Visual Studios, VPN, Word, Xpediter, Zeke.

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