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Program Support Assistant Resume

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Shepherdstown, WV

SUMMARY:

Currently seeking a challenging career with a well established company.

WORK EXPERIENCE:

Program Support Assistant

Confidential, Shepherdstown, WV

Responsibilities:

  • Answer calls and assist Veterans with concerns and issues with VA Healthcare and VA benefits.
  • Assist veterans through various stress levels and with many concerns to help to expedite their issues in the most effective and professional way.
  • Build cases using Salesforce and VA/MVI to access veterans personal information.
  • Constantly learing and implementing new information regarding healthcare and benefits.

Photographer

Confidential, Herndon, VA

Responsibilities:

  • Perform roles as lead photographer (communicating with school administration, supervising fellow photographers, handling money and order forms, and troubleshooting equipment)
  • Providing great customer service to student, school staff, parents on behalf of Lifetouch.
  • Traveling to different locations throughout the territory to cover photo shoots.
  • Photographing special events and candid photo shoots.

Protective Security Officer

Confidential, Washington, DC

Responsibilities:

  • Protection and ensuring safety of Federal facilities, employees, and fellow guards.
  • Screen and search visitor and employees entering buildings on a daily basis for potential threats and checking for valid agency identification badges and personal ID’s.
  • Secure loading dock and various corridors. Remain vigilant to all incoming deliveries.
  • Operation of surveillance cameras to survey the outer and inner parameter of the facility.
  • Rove and Escort various visitors and delivery companies throughout the facility that didn’t have an agency ID.

Protective Security Officer

Confidential, Washington, DC

Responsibilities:

  • Protection and ensure safety of Federal facilities, employees, and fellow guards.
  • Screen and search visitors entering the buildings for any potential threats and thoroughly checking for ID and or work badge.
  • Remain vigilant and alert at all times to ensure safety against threats both in the building and outside.
  • Rove the building making sure the building is locked and free of intruders.
  • Respond to issues within the building and serve as a guide or assistance to disabled employees.
Protective Security Officer

Confidential, Clinton, MD

Responsibilities:

  • Self Managed and Self Employed business creating logos, artwork, and tattooing through a client base system.
  • specialized in oil paint portraiture and graphics (Photoshop, Illustrator and inDesign)
  • Licensed tattoo Confidential, scheduling and managing client appointments as well as performing tattoo appointments.
  • Photographing clients on appointment basis and photographing for additional marketing of the business. (Photographing artwork for marketing purposes)

Inventory Specialist

Confidential, Lanham, MD

Responsibilities:

  • Maintain inventory of the store and set prices for merchandise in the store.
  • Assist with customer service and sales and located inventory to assist customers.
  • Operate video surveillances to prevent shrink and theft in the store (assisted and guided by PG County Police Officer)
  • Maintain stock room and maintain cleanliness throughout the store.
  • Unload delivery trucks and organize new merchandise.
  • Monitor and Guard government swimming facilities and the visitors.
  • Monitor small children and enforce facility rules and regulations.
  • Maintain cleanliness of the pool and the surrounding area.
  • Maintain pH levels in the pool and monitor water temperatures.
  • Shift between lifeguards guarding the main posts surrounding the pool area.
  • Perform first aid and CPR when necessary.

Store Clerk

Confidential, Washington, DC

Responsibilities:

  • Unload delivery trucks and organize merchandise into categories.
  • Stock shelves with new merchandise and set pricing around the store.
  • Assist as a cashier and provided customer service to all customers.
  • Loss prevention to reduce store shrink.
  • Bag the customer’s groceries in the bag of their choosing and escort their bags to the customer’s vehicle for loading.
  • Maintain cart is the parking lot as well as inside the store.
  • Clean break room and keep the bagging areas neat and organized.

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